专注出海运营平台,解决跨境电商问题
当前位置:跨境智通山 > 其他跨境 > 跨境问答 > 正文

​wish商户移除美国路向A+物流计划订单选“从中国大陆以外发货”其他理由

2022-03-28 17:05:12 跨境问答

wish商户移除美国路向A+物流计划订单选“从中国大陆以外发货”其他理由对于“从中国大陆以外发货”之外的其他符合规定的理由:如果wish商户选择“从中国大陆以外发货”之外的其他符合规定的理由,由于这些

目录

​wish商户移除美国路向A+物流计划订单选“从中国大陆以外发货”其他理由

​wish商户移除美国路向A+物流计划订单选“从中国大陆以外发货”其他理由详细回答

wish商户移除美国路向A+物流计划订单选“从中国大陆以外发货”其他理由

对于“从中国大陆以外发货”之外的其他符合规定的理由:

如果wish商户选择“从中国大陆以外发货”之外的其他符合规定的理由,由于这些订单仍从中国大陆发货,因此必须使用 WishPost 来履行。

但是,wish商户可以根据所解绑的订单是否受确认妥投政策约束来选择合适的 WishPost 物流渠道。具体来说,

  • 如果订单受确认妥投政策约束,则商户必须使用 WishPost 来履行订单,并选择提供尾程物流跟踪信息(即确认妥投信息)的适当 WishPost 物流渠道和服务等级;

  • 如果订单不受确认妥投政策约束,则商户可以自由选择任何 WishPost 物流渠道来履行订单。

例如,商户选择“超重”作为解绑美国路向 A+ 订单的理由。如果该订单受确认妥投政策的约束,则商户必须使用提供尾程物流跟踪信息(即确认妥投信息)的 WishPost 物流渠道发货。商户必须先在弹窗中勾选下图所示的复选框,才能继续操作:


但是,如果此订单不受确认妥投政策的约束,则弹窗中不会显示上图所示的复选框,而且商户可以选择任何 WishPost 物流渠道来履行此订单。

请注意,如果选择“其他”作为解绑理由,则商户必须首先在下方“备注”栏中详细说明相关理由,才能继续操作:


wish商户官网原文详情:

For qualified reasons other than “Shipping from outside of Mainland China”:

If merchants select a qualified reason other than “Shipping from outside of Mainland China”, because these orders are still shipped from Mainland China, they must be fulfilled with WishPost.

However, merchants may choose the appropriate WishPost logistics channels based on whether the removed order is subject to the Confirmed Delivery Policy or not. Specifically,

  • If the order is subject to the Confirmed Delivery Policy, merchants must fulfill the order with WishPost and select an appropriate WishPost logistics channel and service level that provide last-mile tracking (i.e. delivery confirmation);

  • If the order is not subject to the Confirmed Delivery Policy, merchants may fulfill the orders with any WishPost logistics channel of their choice.

For example, a merchant selects “Overweight” as the reason for removing a United States-bound order from the program. If this order is subject to the Confirmed Delivery Policy, then the merchant is required to ship this order with a WishPost logistics channel that provides last-mile tracking (i.e. delivery confirmation). In the popup modal, the merchant must check the checkbox shown below before proceeding:


On the other hand, if this order is NOT subject to the Confirmed Delivery Policy, the checkbox shown above will not appear in the popup modal, and the merchant may choose any WishPost logistics channel to fulfill this order.

Note that if selecting “Other” as the removal reason, merchants are required to elaborate in the “Comment” section below before proceeding:

文章内容来源:wish商户官方网站