亚马逊怀疑我的账号被盗,已经暂停了销售权,我现在要怎么办?
亚马逊怀疑我的账号被盗,已经暂停了销售权,我现在要怎么办?问题说明
亚马逊怀疑我的账号被盗,暂停了我的销售权,现在账号正在审查中。我现在要怎么办?做些什么? Hello,We believe that an unauthorized party may have accessed your Amazon.com seller account. As a result, you currently may not sell on Amazon.com and your listings have been deactivated. For your security, your full credit card number is not displayed in your account and cannot be accessed via our website.We do not know how your sign-in information was obtained, since the unauthorized party obtained this information on a site other than Amazon.com. Some common techniques used to gain access to this information include:-- Using malicious software to capture a user's keystrokes and Internet activity-- Trying commonly used passwords-- Sending fraudulent emails asking recipients to provide or update personal, financial, or other account information (commonly known as “phishing”)Learn more about keeping your account information secure in Seller Central Help. (https://sellercentral.amazon.com/gp/help/34901). We also suggest that you review your Seller Central account to verify that the following information is accurate. If changes have been made, please make the necessary corrections.-- Email address preferences-- Business, shipping and returns, and tax information-- Active and pending promotion codes-- User permissions-- Amazon Storefront-- Listings and condition notesTo regain access to your account, complete the following:1) Contact Customer Support to regain access to your account (https://www.amazon.com/gp/help/customer/contact-us).2) Set up Two-Step Verification in your Advanced Security Settings (https://sellercentral.amazon.c ... proval).3) Send us a confirmation email by clicking the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... s.html).
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你可以目前通过以下两种方式咨询亚马逊账号现在是什么情况,如果需要你这边提交资料配合调查,你会尽力提供。1. https://sellercentral.amazon.c ... en_US2. 绩效团队:seller-performance@amazon.com
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- [最满意回答]
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你可以目前通过以下两种方式咨询亚马逊账号现在是什么情况,如果需要你这边提交资料配合调查,你会尽力提供。
1. https://sellercentral.amazon.c ... en_US
2. 绩效团队:seller-performance@amazon.com
- [最满意回答]
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你严格按照亚马逊的要求去做就行了:
1. 联系客户支持重新获得您的帐户访问权限(https://www.amazon.com/gp/help/customer/contact-us)。
2. 在高级安全设置(https://sellercentral.amazon.c ... proval)中设置两步验证。
3. 通过点击卖家中心(https://sellercentral.amazon.c ... s.html)上的“性能通知”页面上的此消息旁边的“上诉”按钮向亚马逊发送确认电子邮件。