亚马逊账号无缘无故被封，没收到Performance Notifications
亚马逊账号无缘无故被封，没收到Performance Notifications问题说明
这个账号用好几个月了，月初的时候突然被suspended，没看到Performance Notifications，也没收到邮件，什么都没有（只有”account status”显示”suspended”）。开case联系seller support，到现在还没回我。不知道该怎么办了
最佳答案
听听看最佳答案音频
最佳答案音频文字版
对，要联系seller performance，，我之前也是这样，发邮件给Seller Performance Team，然后是Account Confirmation Team回复我的：“Hello,To comply with applicable laws related to commercial transactions, we are conducting a review of your account. During the review, you will be unable to access your account.Within 3 days, please send the following information to our secure fax line at 1-206-922-5821:-A copy of unexpired passport or other government issued identification (for example, driver's license)-Proof of address, such as your last utility bill (if the address on your passport or government issued identification is not current)-The e-mail address that is registered to your Amazon account-Confirmation ID XXXXXXXXWe will send an e-mail within 24 hours confirming receipt. We will convert your fax to a secure electronic image.If we do not receive this information within 3 days, your account may be closed.Best regards,Thank you.Amazon.com”提交材料后，账号就恢复了
全部答案
- [最满意回答]
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对，要联系seller performance，，我之前也是这样，发邮件给Seller Performance Team，然后是Account Confirmation Team回复我的：
“Hello,
To comply with applicable laws related to commercial transactions, we are conducting a review of your account. During the review, you will be unable to access your account.
Within 3 days, please send the following information to our secure fax line at 1-206-922-5821:
-A copy of unexpired passport or other government issued identification (for example, driver's license)
-Proof of address, such as your last utility bill (if the address on your passport or government issued identification is not current)
-The e-mail address that is registered to your Amazon account
-Confirmation ID XXXXXXXX
We will send an e-mail within 24 hours confirming receipt. We will convert your fax to a secure electronic image.
If we do not receive this information within 3 days, your account may be closed.
Best regards,
Thank you.
Amazon.com”
提交材料后，账号就恢复了
- [最满意回答]
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这个要联系Seller Performance，应该是亚马逊弄错了（要注意，你用哪个邮箱登录的卖家账号，就用哪个邮箱联系SP）
- [最满意回答]
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你好，你的账号申诉回来没？我的也是这个问题，提交了资料还是不行，蓝瘦，香菇，哪位大神有办法啊。。。。。。
邮件同楼上
- [最满意回答]
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你的账号回来了吗，我的账号也是这样，给绩效团队发了信息还没回复。
