listing因订单缺陷率太高被close，不能重新刊登，有什么解决办法吗？

listing因订单缺陷率太高被close，不能重新刊登，有什么解决办法吗？问题说明

这几天连续收到亚马逊邮件：Action required:Your listing has been closed due to a high rate of negative customer experiences“Your listing of XXXXXX has been closed as the negative customer experience rate of 5.3% (returns,refunds or contacts) on recent orders is considerably higher than similar listings. After you have resolved any product or listing issues, you can relist your item immediately without contacting Amazon.Total order shipped:94Total defective orders:5Defect rate:5.3%Some recent customer comments include:-Didn't fit my phone-Does not fit my phone well. Looking for extra protection.The closing of your listing does not affect your seller performance rating. The action and this alert is to prevent further negative customer experiences and give you the opportunity to address the issue and relist the item(s) yourself.”说我订单缺陷率太高，直接把listing关掉了。我自己可以重新刊登，但没过多久又被close

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。。没什么办法，你还是主动下架listing吧，不然继续的话也还是被close掉，进入无限循环，没什么意义。现在亚马逊说对你的卖家表现没影响，到时候就说不定了。。

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