如何申请在亚马逊商城上销售手机、笔记本电脑电池和充电器的批准？如何避免亚马逊A-to-Z索赔?亚马逊官方为你支招！

怎样申请在亚马逊商城上销售手机、笔记本电脑电池和充电器的准许？如何应对亚马逊A-to-Z理赔?亚马逊官方网给你出新招！引言

怎样申请在亚马逊商城上销售手机、笔记本电脑电池和充电器的准许？：手机上/笔记本电脑电池和充电器关键：假如您在亚马逊商城销售产品，则必须要遵循适用这种产品和产品信息的全部联邦政府、州和地区法律法规及其亚马逊现行政策。笔记本电脑拆换电池用以安裝到笔记本电脑上的充电电池磷酸铁锂或锂高聚物如何应对亚马逊A-to-Z理赔?亚马逊官方网给你出新招！为了防止理赔，大家建议遵循下列最佳实践：

怎样申请在亚马逊商城上销售手机、笔记本电脑电池和充电器的准许？

手机上/笔记本电脑电池和充电器

关键：假如您在亚马逊商城销售产品，则必须要遵循适用这种产品和产品信息的全部联邦政府、州和地区法律法规及其亚马逊现行政策。

笔记本电脑拆换电池

用以安裝到笔记本电脑上的充电电池磷酸铁锂或锂高聚物电池。

笔记本电脑充电器/适配器

外界充电器或电源适配器，致力于为笔记本电脑给予沟通交流挂嵌墙电源插座联接的开关电源。

手机上拆换电池

用以组装在挪动或手机的充电电池磷酸铁锂或锂高聚物电池。

插嵌墙手机上充电器

外界充电器或电源适配器，致力于根据 USB 端口号或内嵌电缆线向挪动电子产品给予沟通交流挂嵌墙电源插座联接的开关电源。

手机上车截充电器

便携式设备可连结到车辆的点烟器插座，在其中包括一个或好几个 USB 射频连接器，有利于您为手机上或平板电脑电脑充电。

亚马逊很有可能随时随地规定给予手机上/笔记本电脑电池和充电器的安全性文本文档以确定合规。

谁应当递交有关文档？

假如您销售手机/笔记本电脑电池和充电器，大家也许会需要您给予有关文档，证实产品的安全系数。针对您申请办理市场销售的每一件产品，亚马逊必须您给予证实其根据检测符合规定或政策法规的文档。

怎样申请销售手机/笔记本电脑电池和充电器的准许？

亚马逊有关现行政策规定根据亚马逊网站销售的手机上/笔记本电脑电池和充电器务必满足指定的验证规范。假如亚马逊与您联络，请将下列信息内容递交至electronics-safety@amazon.com：

公司名字

商家/经销商识别码

电子邮箱地址

联系电话

您申请办理市场销售的 ASIN 目录

商品信息和指南（如可用）（照片应包括全部有关安全信息、合规管理标识和产品信息）

由 ILAC ISO 17025 验证检测试验室出示的检测报告，确定每一件产品均已依照以下规定完成检测：

产品政策法规/规范规定笔记本电脑电池UL 2054或UL/CSA 62133手机上拆换电池UL 2054或UL/CSA 62133笔记本电脑充电器和适配器UL/CSA 60950-1或UL/CSA 62368-1插嵌墙手机上充电器UL 1310orUL/CSA 60950-1orUL/CSA 62368-1手机上车截充电器UL 2089orUL/CSA 60950-1orUL/CSA 62368-1

有一些试验室有对于亚马逊产品的尤其利率。这里给予了合规解决方法服务提供商的目录。

您确定您递交的全部材料均真正、可靠且精确。

亚马逊官方网站全文详细信息：

Mobile Phone / Laptop Computer Batteries and Chargers

Important:If you supply products for sale on Amazon, you must comply with all federal, state, and local laws and Amazon policies applicable to those products and product listings.

Laptop Replacement Battery

A rechargeable lithium-ion or lithium polymer battery intended for installation into a laptop computer.

Laptop Charger/Power Adapter

An external charger or adapter intended to provide power from an AC wall outlet connection to a laptop computer.

Mobile Phone Replacement Batteries

A rechargeable lithium-ion or lithium polymer battery intended for installation into a mobile or cellular phone.

Mobile Phone Wall Charger

An external charger or adapter intended to provide power from an AC wall outlet connection to a mobile electronic device using a USB port or a built-in cable.

Mobile Phone Car Charger

A portable device that can be connected to the car's cigarette lighter socket, which contains one or more USB connectors to charge mobile phone or tablets.

Amazon may request Mobile Phone / Laptop Computer Batteries and Chargers safety documentation at any time to confirm compliance.

Who should submit documents?

If you are selling mobile phone/laptop computer batteries and chargers, you may be asked to provide documents to confirm the safety of your products. Amazon requires documentation that indicates testing compliance with standards or regulations for each product you are applying to sell.

How do I request approval to sell Mobile Phone / Laptop Computer Batteries and Chargers?

Amazon’s policies require that Mobile Phone / Laptop Computer Batteries and Chargers sold through the Amazon website meet specified certification standards. If you are contacted by Amazon, please submit the following information toelectronics-safety@amazon.com:

Company name

Seller/Vendor ID

Email address

Phone number

A list of ASINs you are applying to sell

Product Images and Manuals, as applicable (images should include all relevant safety information, compliance markings, and product information)

Test reports from an ILAC ISO 17025 certified laboratory confirming each product was tested to the requirements listed below:

ProductRegulation/Standard RequirementLaptop BatteryUL 2054orUL/CSA 62133Mobile Phone Replacement BatteryUL 2054orUL/CSA 62133Laptop Charger and Power AdapterUL/CSA 60950-1orUL/CSA 62368-1Mobile Phone Wall ChargerUL 1310orUL/CSA 60950-1orUL/CSA 62368-1Mobile Phone Car ChargerUL 2089orUL/CSA 60950-1orUL/CSA 62368-1

Some labs provide special Amazon rates for testing. A list of these Compliance Solutions providers is availablehere.

You certify that all materials you submit are true, authentic, and accurate.

文章正文：亚马逊官网

如何应对亚马逊A-to-Z理赔?亚马逊官方网给你出新招！

防止亚马逊商城买卖保证理赔

为了防止理赔，大家建议遵循下列最佳实践：

派送

为高使用价值国际包裹选购签字确定服务项目。高使用价值国际包裹很有可能要选购签字确定及跟踪服务项目，便于让顾客安心。哪些水准归属于高使用价值国际包裹由您追究其。

准时确定安排发货。在预估安排发货日期前订单确认安排发货十分关键，那样顾客没有联络您就可以查询其国际包裹的情况。未准时安排发货不但会危害您的迟发率，还会继续减少您获得理赔的概率。

为全部国际包裹选购跟踪服务项目。为国际包裹给予跟踪信息内容可以给顾客产生较好的感受，由于顾客没有联络您就可以查询其国际包裹的情况。未给予跟踪信息内容不但会危害您的合理跟踪率，还会继续减少您获得索赔的概率。

留意：假如您选购了amazon选购物流配送服务并准时安排发货，当买家汇报派送问题时，您将免受索赔。amazon将付款这种索赔的花费，并且他们不容易危害您的 ODR。

商品

精确地叙述商品，并给予清晰的图片。这会清除买家对商品的不适当期待。您的商品务必与相对应 ASIN 配对，且您务必为商品特定恰当的情况。相关其他信息，客户程序情况指引。

立即撤消一切断货订单信息。根据邮件通告买家您为什么撤消其订单信息，以防她们浪费时间，错过良好的机会哦！等候商品送到。

顾客服务

在 24 钟头内回应买家。假如买家与您联络，请立即回应，便于保证较好的买家感受。假如买家要求退货，请具体指导买家递交退货要求。未在 24 钟头内回应会提升买家明确提出索赔的概率。

积极主动为买家退款。假如买家联络您要求退款，请马上退款，以防止买家明确提出索赔。

退货

在 48 钟头内回应来源于线上退货解决核心的退货要求。不然，很有可能会造成亚马逊商城买卖确保索赔并马上从您的帐户中扣费。

留意：针对 Amazon Pay 买卖，亚马逊商城买卖确保现行政策各有不同。请在 Amazon Pay 网址上查询朝向商家的亚马逊商城买卖确保索赔。

亚马逊官网全文详细信息：

How to prevent an A-to-z Guarantee Claim (Referred to as “Claim(s)” in this help page)?

To prevent Claims, we suggest that you follow these best practices:

Shipping

Include valid tracking for all deliveries.Tracked shipments allow Buyers to see the status of their delivery without needing to contact you. Failure to provide tracking is one basis for granting a Claim. For more information, please see ourValid Tracking Ratepage andODRpage. You can edit order tracking information by going to Orders, and then Manage Orders. Enter the Order ID into the Advanced Search. Once you find the correct order, click Edit Shipment and provide the revised tracking number.

Require signature confirmation for high value shipments.Requiring a signature helps Amazon determine if a buyer has received their item(s). If it is unclear if an item has been delivered, a buyer’s Claim is more likely to be granted.

Confirm shipments before expected ship date.Make sure the courier picking up deliveries first scans the buyer’s package(s) before the ‘ship by’ date. It is important to confirm that you have sent orders on or before the expected ship date so that Buyers can see the status of their order and understand when to expect delivery – without the need to contact you. Failure to ship on time negatively impacts yourLate Shipment Rateand makes it more likely that a claim will be granted.

Ensure delivery is completed before the Estimated Delivery Date:In cases where a delivery is delayed, notify the buyer and verify that they agree to accept late delivery.

Use supported couriers:Amazon offersBuy Shipping Servicesthat enables sellers in certain marketplaces to purchase pre-paid, tracked shipping labels from Amazon and have packages collected directly from their premises. If sellers ship on time using Amazon's Buy Shipping, sellers are protected against A-to-z Guarantee Claims if the Claim is related to delivery issues. Under those circumstances, even a granted Claim will not impact your account health, although you may still be responsible for reimbursing the buyer.

Products

Describe products accurately and provide clear images.This eliminates confusion over what Buyers expect to receive. Your products must match the correct ASIN and you must assign the correct condition. For more information, seeCondition guidelines.

Promptly cancel any out-of-stock orders.Email Buyers to let them know why you cancelled their orders so they are not waiting for their items to arrive.

Buyer Service

Respond to Buyers within 48 hours.If Buyers reach out to you, promptly respond to ensure a good Buyer experience. If a Buyer is requesting a return, direct the Buyer to submit a return request. Eligible returns (requested within Amazon’s standard 30 day return window) need to be authorized by you, regardless of the category. Out of policy return requests can be denied. Failure to respond within 48 hours increases the chances of a Claim being filed.

Refund Buyers proactively.If Buyers contact you for a refund, promptly provide the refund so that Buyers do not need to file a Claim.

Returns

If you approve a Return Request and you wish for the item to be returned, always provide a local return addressor a pre-paid return label and guidelines on how to return the product. Refund the buyer in full, without requesting that the buyer return the item(s).

If you approve a Return Request and you do not wish for the item to be returned, proactively refund the buyer in full and clarify that the buyer need not return the item(s).

If you close a Return Request, always clarify the reason for return ineligibility.

Respond toReturn Requestwithin 48 hours.Always approve or close a Return Request based on order’s return eligibility. If you wish to refund the buyer’s payment, you may choose to request that the buyer return the item before you process the refund. Failure to do so may result in an A-to-z Guarantee Claim and an immediate debit to your account.

Communicate clear instructions to buyer on return process.

Note:The A-to-z Guarantee policy is different for Amazon Pay transactions. You can review theAmazon A-to-z Guarantee for Merchantson the Amazon Pay website.

Note:The A-to-z Guarantee policy applies to all Buyers, including Amazon Business Buyer.

文章正文：亚马逊官方网址