账号出现关联怎么办,卖家不得不知道的——亚马逊FBA赔偿政策

账户发生关联该怎么办,卖家迫不得已了解的——亚马逊FBA赔偿现行政策引言

账户发生关联该怎么办？：账户的关联有哪些？亚马逊官方网要求，一个人或一家企业只有有着一个亚马逊账户。假如亚马逊根据方式方法监管和查验各种各样数据信息，并配对有关要素，假如一个卖家行为主体有着2个以上的亚马逊账户，这种账户将被判断为关联账户。卖家迫不得已了解的——亚马逊FBA赔偿现行政策假如您在亚马逊货运物流 (FBA) 服务项目期内发给大家的商品在经营场地、或由亚马逊经营的承运人处或意味着亚马逊的承运人处遗失或残损，大家将用同样 FNSKU 的新商品更换该商品，或是向您给予赔偿。

账户发生关联该怎么办？

账户的关联有哪些？亚马逊官方网要求，一个人或一家企业只有有着一个亚马逊账户。假如亚马逊根据方式方法监管和查验各种各样数据信息，并配对有关要素，假如一个卖家行为主体有着2个以上的亚马逊账户，这种账户将被判断为关联账户。

账户关联的危害有什么？

最先，关联账户自身没什么问题，关联账户并不代表着账户会马上受限制等，可是假如关联账户中的一个账户有什么问题受限制，别的有关账户很有可能会受限制，因而防止账户关联可以减少风险性。

与此同时，如果是同网站相关联，亚马逊检验到你在每个账户中间交叉销售一样的商品，亚马逊会发送邮件提醒你删掉账户上的Listing，假如你沒有高度重视这一提醒，亚马逊很有可能会强制性关掉你的全部有关账户。

通常，卖家在亚马逊账户关联解除限制的情况下有3次投诉的机遇，3次投诉假如都以挫败结束，或是亚马逊沒有立即回应卖家得话，卖家也就无须希望了。

①亚马逊卖家在写申诉信时，最先注重自身只有一个账户，如今这一账户沒有违规行为的状况，各层面的行为都很好，或是表明自身是出色的卖家，例如自身的商品在顾客中很受大家喜爱，销售量也很好。

②向亚马逊明确提出再次核查账户关联的要求，或是请亚马逊告知自身账户重要的有哪些账户，才会让自已的账户封号。

卖家向亚马逊确保，严格执行亚马逊的现行政策标准，未来会向顾客带来更快的产品与服务，提升顾客的消费感受。因而，卖家为了防止亚马逊账户的关联问题，在亚马逊申请注册账户以前务必保证全部信息内容的自觉性，亚马逊系统软件觉得这种账户是由不一样的卖家单独经营的。账户关联封号时，可以向亚马逊写申诉信，申请办理解除限制账户，但要留意自身的工作态度和投诉內容的书写，提升投诉取得成功的概率。

卖家迫不得已了解的——亚马逊FBA赔偿现行政策

亚马逊货运物流库存量赔偿现行政策

假如您在亚马逊货运物流 (FBA) 服务项目期内发给大家的商品在经营场地、或由亚马逊经营的承运人处或意味着亚马逊的承运人处遗失或残损，大家将用同样 FNSKU 的新商品更换该商品，或是向您给予赔偿。

资质标准

要使商品合乎此现行政策规定，下列全部标准须为具体情况：

商品在遗失或已残损时已在亚马逊货运物流处备案。

商品合乎亚马逊货运物流商品规定和限定及其亚马逊货运物流库存量规定。

您向大家推送的商品和数目与进库方案中标明的完全一致。

商品未处在等候废置情况，或未应您的要求而废置，或未因大家行驶了废置权而废置。

商品沒有缺陷且未由顾客导致残损。

当您对于遗失或已残损商品明确提出理赔时，您的市场销售账户处在常规情况。

理赔

假如您的商品合乎此现行政策规定且亚马逊并未对您开展赔偿，您可以明确提出赔偿理赔。明确提出理赔的步骤因商品在派送的过程中遗失或残损时的地理位置而异：

将国际包裹运到亚马逊

营销中心经营

亚马逊货运物流顾客退换货

清除

关键：您务必遵循上边连接网页页面上叙述的可用步骤，并在明确提出理赔时给予任何必需信息内容。假如您无法按要求实际操作，亚马逊很有可能会回绝您的理赔。

赔偿

如果我们明确您的赔偿理赔合理，大家将用同样 FNSKU 的新商品更换遗失或已残损商品，或是向您给予赔偿。

假如赔偿不正确，或是得到赔偿的商品接着被寻找并退还至您的库存量，亚马逊有权利撤消向您的账户派发的赔偿账款。

大家也许会废置依据本现行政策向您赔偿的一切商品，包含将其售卖。因而，该类商品（包含在赔偿后寻找的遗失商品）很有可能会根据亚马逊仓库营销或别的方式售卖。

关键：大家的现行政策严禁一切很有可能防碍大家协助别的卖家的个人行为。该类个人行为的实例包含：递交没经充足调研的申请办理或盲目提交，或在短期内递交很多申请办理。反复发生这种个人行为的卖家很有可能会接到对于其问题的延迟时间适用，或遭受监管、调研和账户实际操作的管束。

如何计算赔偿额度

关键：针对一切合乎亚马逊货运物流标准的商品，散件商品的最大赔偿额度为 $5,000。针对使用价值超出 $5,000 的商品，大家建议考虑到选购第三方商业保险。

因为商品价钱通常会随時间波动，且卖家中间很有可能存有非常大价钱差别，因而大家在预估赔偿额度的时候会较为好多个价钱指标值以明确该商品的预估市场价格。大家较为的商品价钱指标值为：

您的商品在亚马逊上的当今市价

以往 90 天您在亚马逊上市场销售该商品的均价

亚马逊上别的卖家为同一商品给予的当今均值市价

以往 365 天别的卖家市场销售相同商品的均价

如果我们应用以上价钱指标值测算商品预估市场价格时没有没有充足的信息内容，大家将依据相近商品的价钱分派一个预估市场价格。大家也许会需要您给予更多信息或文本文档以协助大家明确该价钱。

如果我们挑选就寄往亚马逊的国际包裹理赔或营销中心经营理赔向您给予赔偿，大家将向您赔偿该商品的预估市场销售盈利。

留意：“预估盈利”是偏向您赔偿的商品的预估市场价格减掉销售佣金和派送花费后的所得的。

如果我们挑选就清除理赔向您给予赔偿，大家将向您赔偿该商品的预估市场销售盈利，除非是该商品在从亚马逊货运物流中清除时处在不能售情况。针对不能售的清除商品，亚马逊将向您赔偿一笔与商品折扣优惠市场销售的预估盈利相符合的额度。大家也许会需要您给予更多信息或文本文档以协助大家明确折扣优惠价钱。

如果我们挑选就顾客退换货理赔向您给予赔偿，则赔偿额度将根据您的亚马逊货运物流订单信息中往顾客派发的退钱或退换额度。假如亚马逊退钱或拆换了您的亚马逊货运物流订单信息中的商品，大家测算赔偿额度的计算方式为：退钱额度或初始订单信息中的退换商品的价钱减掉可用花费。

假如您不同意亚马逊对商品的定价，可在大家派发赔偿后的 90 天内应用卖家服务平台中的在线留言网页页面明确提出理赔。

亚马逊官方网站全文详细信息：

FBA inventory reimbursement policy

If an item you send to us as part of the Fulfillment by Amazon (FBA) service is lost or damaged at a facility or by a carrier operated by Amazon or on behalf of Amazon, we will replace that item with a new item of the same FNSKU or we will reimburse you for it.

Eligibility

For an item to be eligible under this policy, all of the following must be true:

The item is registered in FBA at the time it is lost or damaged.

The item complies withFBA product requirements and restrictionsand withFBA inventory requirements.

You have sent us the exact items and quantities stated in your shipping plan.

The item is not pending disposal or was not disposed of at your request or because we have exercised a right to do so.

The item is not defective and was not damaged by a customer.

Your selling account is in normal status when you file a claim for a lost or damaged item.

Claims

If your item is eligible under this policy and Amazon has not already reimbursed you, you can file a reimbursement claim. The process to a file a claim varies by where in the fulfillment process your item is lost or damaged:

Shipment to Amazon

Fulfillment center operations

FBA customer returns

Removals

Important:You must follow the applicable process described on the pages linked above and provide all requested information when you file a claim. Amazon may decline your claim if you do not.

Reimbursements

If we determine that your reimbursement claim is valid, we will replace the lost or damaged item with a new item of the same FNSKU or we will reimburse you for it.

If a reimbursement was made in error, or if a reimbursed item is later found and returned to your inventory, Amazon reserves the right to reverse the reimbursement credit that was applied to your account.

We may dispose of any item for which we reimburse you under this policy, including by selling it. As a result, such items — including lost items that are found after reimbursement — may be listed for sale onAmazon Warehouseor other channels.

Important:Our policies prohibit any activity that would interfere with our capacity to help other sellers. Examples of such activities include submitting insufficiently researched or premature requests, or submitting a large number of requests in a short time. Sellers who repeatedly engage in these activities may receive delayed support on their cases or be subject to monitoring, investigation, and account action.

How we calculate reimbursement value

Important:The maximum reimbursement amount for a single unit of any FBA eligible item is $5,000. For items valued at more than $5,000, we recommend that you consider buying third-party insurance.

Because item prices tend to fluctuate over time and may vary widely from seller to seller, we compare several price indicators to determine an estimated sale price for the item when calculating the reimbursement amount. The price indicators we compare are:

Your current list price for the item on Amazon

The average price at which you have sold the item on Amazon over the past 90 days

The average current list price for same item by other sellers on Amazon

The average price at which other sellers have sold the same item over the past 365 days

If we don't have enough information to calculate the estimated sale price of a unit using the price indicators described above, we will assign an estimated sale price based on the price of a comparable product. We may ask you for additional information or documentation to help us determine that value.

If we elect to reimburse you for ashipment to Amazon claimor afulfillment center operations claim, we will reimburse you for the estimated proceeds of a sale of that item.

Note:"Estimated proceeds" means the estimated sale price of the item for which you are being reimbursed minus referral fees and fulfillment fees.

If we elect to reimburse you for aremoval claim, we will reimburse you for the estimated proceeds of the sale of that item, unless the item was in an unsellable condition when removed from the Amazon fulfillment network. For unsellable removal items, Amazon will reimburse you at a valuation consistent with the estimated proceeds of the discounted sale of the unit. We may ask you for additional information or documentation to help us determine that discounted value.

If we elect to reimburse you for acustomer return claim, the value of the reimbursement is based on the refund or replacement given to the customer on your FBA order.If Amazon refunded or replaced an item on your FBA order, we calculate the reimbursement value as the refund amount or the price of the replacement item on the original order minus applicable fees.

If you don't agree with the Amazon valuation of a unit, you can file a claim using theContact Uspage in Seller Central within 90 days after we issued the reimbursement.

文章正文：亚马逊官方网址