亚马逊买家想移除反馈，需要符合哪些政策标准,点击查看，在亚马逊店铺中销售品牌商品的标准

亚马逊买家想移除反馈，必须合乎什么现行政策规范,查看更多，在亚马逊店铺中市场销售品牌商品的规范引言

亚马逊买家想移除反馈，必须合乎什么现行政策规范？：假如买家想移除反馈买家可以移除反馈，可是应以他们自己的意向为标准。一般而言，假如反馈合乎大家的现行政策特定的下列规范，大家会将其移除：留意：买家移除反馈以后，您的均值评分将相对应地开展升级。反馈包括粗言秽语。查看更多，在亚马逊店铺中市场销售品牌商品的规范在亚马逊店铺中市场销售品牌商品的规范亚马逊专注于为咱们的买家打造出最好是的消费感受。为保证给予优异的买家感受，大家采用的办法之一便是立即购置品牌商品并在我们自己的店铺中往买家市场销售，自打亚马逊店铺发布至今一直如

亚马逊买家想移除反馈，必须合乎什么现行政策规范？

假如买家想移除反馈

买家可以移除反馈，可是应以他们自己的意向为标准。一般而言，假如反馈合乎大家的现行政策特定的下列规范，大家会将其移除：

留意：买家移除反馈以后，您的均值评分将相对应地开展升级。

反馈包括粗言秽语。

反馈包括商家个人信息信息内容。

成条反馈评价是商品评论。

成条反馈评价是有关亚马逊派送订单信息的派送状况或顾客服务。

假如您觉得您接到的反馈合乎以上任一移除规范，则可以实行下列实际操作：

转至反馈管理工具。

在【最近反馈】表格中，在您要想要求移除反馈的【订单号】边上，挑选【实际操作】列下的【要求移除】。

相关其他信息，客户程序亚马逊可以移除买家反馈吗？

您还可以应用下列选择项之一联络买家：

应用反馈管理工具

转至【业绩考核】菜单栏下的反馈。

在【最近反馈】表格中，挑选特定订单号边上的【实际操作】列下的【联络买家】。

应用“买家与商家信息服务项目”模版

相关其他信息，客户程序买家与商家信息功能的电子邮箱模版。

留意：您只有应用“买家与商家信息服务项目”模版就订单信息或顾客服务问题联络买家。

在您联络买家并处理她们的问题后，您可以文明礼貌地规定她们能不能移除消极反馈。

假如买家允许移除反馈，您可以向她们给予下列详尽的流程表明：

转至商家反馈。

点一下【顺利完成反馈】。

往下翻转以寻找您要想移除的反馈，随后点一下【移除】。

挑选移除反馈的缘故，随后点一下【移除】。

留意：您可以要求买家移除反馈。可是，您不可以根据向买家给予钱财或物质鼓励来规定买家给予或移除反馈。相关其他信息，客户程序严禁的商家促销和实际操作。

亚马逊官方网站全文详细信息：

When buyers want to remove feedback

Buyers can remove feedback, but it is at their discretion. In general, Amazon will remove feedback when it meets the criteria specified in our policy:

Note:When the buyer removes feedback, your average rating is updated to reflect this.

The feedback includes obscene language.

The feedback includes seller-specific personally identifiable information.

The entire feedback comment is a product review.

The entire feedback comment is regarding fulfillment or customer service for an order fulfilled by Amazon.

If you believe that the feedback you received meets any of the criteria above for removal, you can do the following:

Go to theFeedback Manager.

In theRecent Feedbacktable, next to theOrder IDyou want to request feedback removal, selectRequest removalunder theActionscolumn.

For more information, seeCan Amazon remove buyer feedback?

You can also contact the buyer using one of the following options:

Use the Feedback Manager

Go toFeedbackunder thePerformancetab.

In theRecent Feedbacktable, selectContact Customerunder theActionscolumn next to the designated Order ID.

Use theBuyer-Seller Messaging templates

For more information, seeEmail templates for Buyer-Seller Messaging.

Note:You can only use the Buyer-Seller Messaging templates to contact a buyer in regards to an order or a customer service question.

After you have contacted your buyer and addressed their concerns, you can politely ask them if they can remove their negative feedback.

If the buyer agrees to remove their feedback, you can provide them with these step-by-step instructions:

Go toLeave Seller Feedback.

Click onCompleted Feedback.

Scroll down to locate the feedback you want to remove, and clickRemove.

Select a reason for removing the feedback, and then clickRemove.

Note:You may request that a buyer remove feedback. However, you may not offer nor pay any incentive to a buyer for either providing or removing feedback. For more information, seeProhibited seller activities and actions.

文章正文：亚马逊官网

查看更多，在亚马逊店铺中市场销售品牌商品的规范

在亚马逊店铺中市场销售品牌商品的规范

亚马逊专注于为咱们的买家打造出最好是的消费感受。为保证给予优异的买家感受，大家采用的办法之一便是立即购置品牌商品并在我们自己的店铺中往买家市场销售，自打亚马逊店铺发布至今一直这般。为维护保养买家感受，大家也许会挑选购置一些知名品牌的产品，仅作亚马逊市场销售。别的知名品牌可以做为商家在亚马逊店铺中销售产品，前提条件是她们可以不断给予合乎大家规范的买家感受。可是，为了防止买家造成疑惑，假如一切知名品牌的产品由亚马逊市场销售，该知名品牌就不做为商家在亚马逊店铺中售卖这种产品。

大家以很多种方法考量买家感受，包含较高的有库存商品率、派送感受、价钱竞争能力和产品挑选范畴。大家带来各种专用工具和产品来协助您做到大家的规范并在亚马逊店铺中获得优良的销售额，主要包括全自动标价和库存管理专用工具、亚马逊货运物流 (FBA) 等物流配送服务，及其帮您完成业务流程提高和产品维护的服务项目，如商标注册。

假如您没法连续给予合乎大家规范的买家感受，您也许会丧失与做为商家在亚马逊店铺中经营有关的一些管理权限（包含在商品详情页表面表明您的产品），也很有可能完全丧失做为商家在亚马逊店铺中经营的机遇。在这种事情下，您依然可以将产品销售给亚马逊，便于大家可以向亚马逊买家市场销售这种产品。

该方案适用哪些人？

该方案适用知名品牌和生产商，及其它们的代理商、许可证书持有者和意味着她们在亚马逊店铺中销售产品的别的意味着。

该现行政策的效果有哪些？

目地是保证我为买家给予最出众的亚马逊买东西感受。

该制度是不是危害我根据别的零售商销售产品的工作能力？

不危害。您可随意选择根据别的零售商销售产品。

我怎样获知是不是必须依据该现行政策采取任何对策？

针对受该现行政策危害的知名品牌，大家会通告知名品牌使用者她们是不是必须采取任何对策来保证给予优异的买家感受、她们采用这种对策时有什么选择项，及其采用这种对策的截止时间。

假如我有别的问题，可以与谁联络？

若有一切别的问题，请给大家寄信。

亚马逊官方网站全文详细信息：

Standards for Brands Selling in the Amazon Store

Amazon obsesses over providing our customers the best possible shopping experience. Since the inception of our store, one way we have ensured a great customer experience is by sourcing products directly from Brands and selling them to customers in our store ourselves. In order to preserve that customer experience, we may choose to source products from some Brands for sale by Amazon only. Other Brands can operate as sellers in the Amazon store if they can consistently maintain our standards for customer experience. However, to prevent customer confusion, if any of the Brand’s products are sold by Amazon, the Brand may not also sell those products as a seller in the Amazon store.

We measure customer experience in a number of ways, including high in-stock rates, delivery experience, price competitiveness, and selection coverage. We offer several tools and services to help you meet our standards and sell successfully in the Amazon store, including tools for inventory management and automated pricing, fulfillment services like Fulfillment by Amazon (FBA), and services to grow and protect your Brand like Brand Registry.

If you cannot maintain our standards for customer experience, you might lose certain privileges associated with operating as a seller in the Amazon store (including having your offers featured on product detail pages), or you might lose the opportunity to operate as a seller in the Amazon store altogether. In that case, you can still offer to sell your products to Amazon so that we can sell them to our customers.

Who does this policy apply to?

This policy applies to Brands and manufacturers, as well as their agents, licensees, and other representatives selling on their behalf in the Amazon store.

What is the purpose of this policy?

To ensure that we are providing customers the best possible experience while shopping on Amazon.

Does this policy impact my ability to sell through other retailers?

No. You are free to sell through other retailers.

How will I know if I need to take any action under this policy?

We will notify Brands if they are impacted by this policy, whether they need to take any actions to maintain a great customer experience, what options they have to take those actions, and the deadlines for taking them.

Who can I contact with additional questions?

Pleasewrite to usif you have any additional questions.

文章正文：亚马逊官方网址