亚马逊对定制商品退货有什么规定,卖家须知|亚马逊商城对于化妆、护肤、护发用品的有关规定

亚马逊对定制商品退货有哪些要求,商家注意事项|亚马逊商城系统针对画妆、肌肤护理、护发用品的相关要求引言

亚马逊对定制商品退货有哪些要求？：亚马逊规定商家拟定退货政策，且对顾客的有益水平不可小于亚马逊退货政策。商家注意事项|亚马逊商城系统针对画妆、肌肤护理、护发用品的相关要求护肤品和肌肤护理/护发用品关键：假如您在亚马逊上市场销售商品，则必须要遵循适用这种商品和商品信息内容的全部联邦政府、州和地区法律法规及其亚马逊政策。护肤品就是指通常以擦抹、乱倒、喷撒或喷漆等方法用以人体具有清理、装饰或更改

亚马逊对定制商品退货有哪些要求？

定制商品退货政策

亚马逊规定商家拟定退货政策，且对顾客的有益水平不可小于亚马逊退货政策。

假如您应用商家自派送 Prime (SFP)，您需要遵循 SFP 的退货政策。假如您觉得您符合规定而不接纳退货，客户程序：明确提出赔付 (SAFE-T) 理赔。

假如您未应用 SFP，请在公司介绍的退货政策网页页面中寻找可定制商品的顾客退货政策，其坐落于“亚马逊手工工艺品销售市场和可定制商品”文章标题的下边。

别的退货政策資源：

假日退货政策

管理方法退货

缴纳再次进库费指引

商家注意事项|亚马逊商城系统针对画妆、肌肤护理、护发用品的相关要求

护肤品和肌肤护理/护发用品

关键：假如您在亚马逊上市场销售商品，则必须要遵循适用这种商品和商品信息内容的全部联邦政府、州和地区法律法规及其亚马逊政策。

护肤品就是指通常以擦抹、乱倒、喷撒或喷漆等方法用以人体具有清理、装饰或更改人体外型功效的商品。护肤品包含润肤露、淡香水、唇膏、甲油、眼睛和脸部彩妆产品、洗发液、染头膏、美白牙膏和除味剂等商品。

务必对护肤品和肌肤护理/护发用品给予恰当叙述和贴标签，而且不可包含亚马逊政策全面禁止的商品。请依据下边的检查报告，确保您的商品可在亚马逊上市场销售。

合规检查报告

包裝

护肤品务必选用生产商初始包裝开展密封性

护肤品务必为新产品且未应用

护肤品务必确立表明生产商或代销商在外包装上小提示的标识码，例如引流矩阵码、生产批号或系列号

贴标签

护肤品上的标识务必采用英语，而且包括下列信息内容：

商品的名字

商品的目地或主要用途（比如清理人体、紧致皮肤、滋养皮肤）

护肤品的成分，以净重、计量检定、总数或以上组成（比如，30 oz、5 ml、10 粒、5 lb）开展标识

成份目录

生产商、包裝商或代理商的名字和详细地址

一切必需的标识提醒

化妆品标签不可宣称商品可以痊愈、减轻、医治或防止人们病症，除非是该申明已获 FDA 准许

假如护肤品未获得 FDA 的准许，则化妆品标签不可宣称护肤品已得到“FDA 准许”

化妆品标签不可应用 FDA logo

化妆品标签不可标明“检测品”、“不可零售”或“不可转卖”，由于不可在亚马逊上市场销售该类商品

相关其他信息，客户程序美国食品和药物管理局的贴标签规定一览和是不是的确“经 FDA 准许”？等材料。

宝贝详情面

宝贝详情面务必包括下列信息内容：

商品的名字

商品的目地或主要用途（比如清理人体、紧致皮肤、滋养皮肤）

成份目录，包括商品标识中成份目录的照片

一切必需的标识提醒

宝贝详情面不可宣称商品可以痊愈、减轻、医治或防止人们病症，除非是该申明已获 FDA 准许

假如护肤品未获得 FDA 的准许，则宝贝详情面不可宣称护肤品已得到“FDA 准许”

宝贝详情面的有关照片不可包括 FDA logo

相关其他信息，客户程序美国食品和药物管理局的贴标签规定一览和是不是的确“经 FDA 准许”？等材料。

商品和成份

护肤品不可有在 FDA 招回或安全警告中（相关其他信息，客户程序：招回、销售市场撤销和安全警告）

护肤品不可包括违规成份（相关其他信息，客户程序：违规和受到限制成份）

护肤品务必可以可靠应用，不可是经食品类和药品管理处 (FDA) 评定存有致残或发病等不科学风险性的商品，比如：

带有甲基二醇的商品，此成份在加温之后将甲醛释放量到空气中（相关其他信息，客户程序：加温时释放出来室内甲醛的秀发丝滑商品）

眼睫毛和眼眉高效着色剂（相关其他信息，客户程序：安全性应用眼部化妆品）

含添加物 Kohl、Kajal、Al-Kahal 或 Surma 的眼妆画法（相关其他信息，客户程序安全性应用眼部化妆品）

含汞的润肤露（相关其他信息，客户程序：与肌肤商品相关的汞中毒）

做为人体装饰设计或一切别的立即用在肌肤上的擦抹成分开展设计方案或营销推广的绘彩产品（相关其他信息，客户程序：护肤品安全性疑难问题： 刺青和永久性画妆）。

护肤品不可规定出具药方或在医学类人员监管或具体指导下应用

护肤品不可包括管控成分，例如：

在《管制物质法》的附则 I、II、III、IV 或 V 中所列举的一切成分（相关其他信息，客户程序：管控成分附则）

美国缉毒局 (DEA) 特定的“I 类”化工品或其化合物（相关其他信息，客户程序：I 类和 II 类化工品）

护肤品不可包括塑胶柔珠（相关其他信息，客户程序：《无柔珠水域法》： 疑难问题）

为了更好地远销加利福尼亚州和美国纽约州，止汗剂、除味剂和造型设计喷雾器不可带有有害空气污染源（相关其他信息，客户程序美国加州的气体資源联合会日用品实行单位和美国纽约州环保局的相关资料）

护肤品务必合乎亚马逊政策，包含：

严禁市场销售包括大白鲨、海豚、鲸鱼或鼠海豚获取成份的护肤品

严禁市场销售双氧水成分超出 12% 的护肤品

在市场销售带有甲苯的护肤品（如卸甲水）时，总产量不能超过 16 oz

严禁市场销售 InStyler 卷发夹

严禁市场销售 Claire 的护肤品牌

确立禁卖的商品

亚马逊确立禁卖下列护肤品商品。往往禁卖这种商品，是由于他们不符检查报告的规定。此目录仅例举了一部分亚马逊禁卖的护肤品商品。

矫视隐形眼睛和美瞳隐形眼镜

睫毛液

Obagi Nu-Derm 防晒乳

Obagi Nu-Derm 美白祛斑霜

Obagi Nu-Derm 修颜霜

Obagi Elastiderm 靓颜白净精华乳

Obagi C-Therapy 面霜

Obagi RX System 净肤精华液

米诺地尔酊成分超出 5% 的商品

硫双二氯酚

Brazilian Blowout 墨西哥生命果技术专业顺滑护发乳

乙醚

卤代水杨酰苯甲醛

二氯甲烷

大气气溶胶产品中的苯乙烯

大气气溶胶产品中的含锆一氧化氮合酶

Synthol、Synthrol 或 Swethol 造型设计油

别的有效資源

LegitScript 有着一款可检索的数据库查询，有利于分辨护肤品是不是带有违规成份：https://www.legitscript.com/

亚马逊官方网站全文详细信息：

Cosmetics & Skin/Hair Care

Important:If you supply products for sale on Amazon, you must comply with all federal, state, and local laws and Amazon policies applicable to those products and product listings.

Please use the checklist below to help ensure that your products are compliant with Amazon’s policies.

Cosmetics are products that are usually rubbed, poured, sprinkled, or sprayed onto the body for cleansing, beautifying, or changing the appearance of the body. The cosmetics category includes products like skin creams, perfumes, lipsticks, fingernail polishes, temporary tattoos, eye and facial makeup, shampoos, hair colors, toothpastes, and deodorants.

Compliance Checklist

Packaging

Cosmetics must be sealed in the original manufacturer’s packaging

Cosmetics must be new and unused

Cosmetics must clearly display identifying codes placed on the packaging by the manufacturer or distributor, such as matrix codes, lot numbers, or serial numbers

Labeling and Product Detail Pages

Cosmetics labels and detail pages must be labeled in English with the following information:

The name of the product

The purpose or use of the product (e.g. cleansing the body, reducing the appearance of wrinkles, moisturizing the skin)

The amount of content of the cosmetic, in terms of weight, measure, count or a combination (e.g. 30 oz, 5 mL, 10 pills, 5 lbs)

The ingredient list

The name and address of the manufacturer, packer, or distributor (this is not required on detail pages)

Any necessary label warnings

Cosmetic labels and detail pages must not:

State that the products cure, mitigate, treat, or prevent a disease in humans, unless that statement is approved by the FDA and the product is properly labeled as both a cosmetic and a drug

State that the cosmetics are “FDA approved” if they are not FDA approved

Use the FDA logo

State “tester,” “not for retail sale,” or “not intended for resale” as such items may not be sold on Amazon

For more information, see the U.S. Food and Drug Administration's resourcesSummary of Labeling RequirementsCosmetics Labeling Claims, andIs It Really 'FDA Approved?', andIs It a Cosmetic, a Drug, or Both? (Or Is It Soap?).

Products and Ingredients

Cosmetics must not be named in an FDA recall or safety alert (for more information, see:Recalls, Market Withdrawals, & Safety Alerts)

Cosmetics must not contain prohibited ingredients (for more information, see:Prohibited & Restricted Ingredients)

Cosmetics must be safe for use and must not be a product that the Food and Drug Administration (FDA) has determined presents an unreasonable risk of injury or illness, such as:

Products that contain methylene glycol, which, when heated, release formaldehyde into the air (for more information, see:Hair-Smoothing Products That Release Formaldehyde When Heated)

Eyelash and eyebrow permanent dye (for more information, see:Use Eye Cosmetics Safely)

Eye makeup containing Kohl, Kajal, Al-Kahal, or Surma (for more information, seeUse Eye Cosmetics Safely)

Skin creams containing mercury (for more information, see:Mercury Poisoning Linked to Skin Products)

Henna products designed or marketed for body-decorating or any other variation of direct skin application (for more information, see:Cosmetics Safety Q&A: Tattoos and Permanent Makeup)

Cosmetics must not require a prescription or a medical professional's supervision or direction for their use

Cosmetics must not contain controlled substances, such as:

Anything listed in Schedules I, II, III, IV or V of the Controlled Substances Act (for more information, see:Schedules of Controlled Substances)

"List I" chemicals or their derivatives as designated by the Drug Enforcement Administration (DEA) (for more information, see:List I and List II Chemicals)

Cosmetics must not contain plastic microbeads (for more information, see:The Microbead-Free Waters Act: FAQs)

In order to be sold into California and New York, antiperspirants, deodorants, and hairsprays must not contain toxic air contaminants (for more information, seeCalifornia Air Resources Board Consumer Products EnforcementandNew York Department of Environmental Conservation)

Cosmetics must comply with Amazon policies, including:

Cosmetics that contain ingredients derived from sharks, whales, dolphins, or porpoises are prohibited from sale

Cosmetics that contain more than 12% hydrogen peroxide are prohibited from sale

Cosmetics that contain acetone, such as nail polish remover, cannot be sold in volumes more than 16 oz in total

InStyler rotating irons are prohibited from sale

Claire’s brand cosmetics are prohibited from sale

Known prohibited products

Amazon specifically prohibits the following cosmetic products. These products are prohibited because they do not meet the checklist requirements. This list does not include all cosmetic products prohibited by Amazon.

Corrective and cosmetic contact lenses

Latisse

Obagi Nu-Derm Sunfader

Obagi Nu-Derm Clear

Obagi Nu-Derm Blender

Obagi Elastiderm Decolletage Skin Lightening Complex

Obagi C-Therapy Nightcream

Obagi RX System Clarifying Serum

Products that contain minoxidil in excess of 5%

Bithionol

Brazilian Blowout Acai Professional Smoothing Solution

Chloroform

Halogenated salicylanilides

Methylene chloride

Vinyl chloride in aerosol products

Zirconium-containing complexes in aerosol products

Synthol, Synthrol, or Swethol posing oil

Additional useful resources

LegitScript has a searchable database that may help when determining if a cosmetic includes a prohibited ingredient:https://www.legitscript.com/

文章正文：亚马逊官方网址