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亚马逊卖家如何申请批准销售季节性和装饰性照明用品,亚马逊为买家提供周到服务 — 反馈事宜

2021-12-12 20:14:43 其他跨境

亚马逊平台怎样申请准许市场销售季节性和装饰性照明用品,amazon为买家给予周全服务项目 — 反馈事项引言

亚马逊平台怎样申请准许市场销售季节性和装饰性照明用品?:季节性和装饰性照明用品关键:假如您在亚马逊商城销售产品,则必须要遵循适用这种产品和产品信息的全部联邦政府、州和地区法律法规及其amazon现行政策。季节性和装饰性照明用品季节性和装饰性照明用品及其零配件全是携带式电源插头联接amazon为买家给予周全服务项目 — 反馈事项为买家给予周全服务项目 — 反馈事项在 Amazon.com 上为商家造就安心买东西的自然环境,对人们来讲尤为重要。为了更好地创建这类信赖感,大家激励并协助大家的合作方改善服务,以做到amazon买家一贯享有到的服务项目

亚马逊卖家如何申请批准销售季节性和装饰性照明用品,亚马逊为买家提供周到服务 — 反馈事宜

亚马逊平台怎样申请准许市场销售季节性和装饰性照明用品?

季节性和装饰性照明用品

关键:假如您在亚马逊商城销售产品,则必须要遵循适用这种产品和产品信息的全部联邦政府、州和地区法律法规及其amazon现行政策。

季节性和装饰性照明用品

季节性和装饰性照明用品及其零配件全是携带式电源插头联接的暂时性产品,较大额定值输进工作电压为 120 伏。

amazon很有可能随时随地规定给予季节性和装饰性照明用品安全性文档,以确定其合规管理。

谁应当递交有关文档?

假如您在市场销售季节性和装饰性照明用品,大家也许会需要您给予有关文档来证实产品的安全系数。针对您申请办理市场销售的每一件产品,amazon均必须您给予证实其根据检验符合规定或政策法规的文档。

怎样申请准许市场销售季节性和装饰性照明用品?

amazon现行政策规定根据亚马逊平台市场销售的季节性和装饰性照明用品务必满足特殊验证规范。假如amazon与您联络,请将下列信息内容递交至electronics-safety@amazon.com:

公司名字

商家/经销商识别码

电子邮箱地址

联系电话

您申请办理市场销售的 ASIN 目录

商品信息和指南(如可用)(照片应包括全部有关安全信息、合规标识和产品信息)

由 ILAC ISO 17025 验证的试验室出示的检验报告,确定每一件产品均早已过检测,合乎以下规定:

产品政策法规/规范规定季节性和装饰性照明用品UL 588

有一些试验室有对于亚马逊商品的尤其利率。这里给予了这种合规解决方法服务提供商的目录

留意:您确定您递交的全部材料均真正、可靠且精确。假如您不符这种安全性规定,amazon很有可能会撤消您的市场销售管理权限。

亚马逊官网全文详细信息:

Seasonal and Decorative Lighting Products

Important:If you supply products for sale on Amazon, you must comply with all federal, state, and local laws and Amazon policies applicable to those products and product listings.

Seasonal and Decorative Lighting Products

Seasonal and decorative lighting products and accessories are defined as portable, plug-connected, temporary use products, with a maximum 120-volt input voltage rating.

Amazon may request Seasonal and Decorative Lighting Products safety documentation at any time to confirm compliance.

Who should submit documents?

If you are selling seasonal and decorative lighting products, you may be asked to provide documents to confirm the safety of your products. Amazon requires documentation that indicates testing compliance with standards or regulations for each product you are applying to sell.

How do I request approval to sell Seasonal and Decorative Lighting Products?

Amazon’s policies require that Seasonal and Decorative Lighting Products sold through the Amazon website meet specified certification standards. If you are contacted by Amazon, submit the following information toelectronics-safety@amazon.com:

Company name

Seller/vendor ID

Email address

Phone number

A list of ASINs you are applying to sell

Product Images and Manuals, as applicable (images should include all relevant safety information, compliance markings, and product information)

Test reports from an ILAC ISO 17025 certified laboratory confirming each product was tested to the requirements listed below:

ProductRegulation/Standard RequirementSeasonal and Decorative Lighting ProductsUL 588

Some labs provide special Amazon rates for testing. A list of these Compliance Solutions providers is availablehere

Note:You certify that all materials you submit are true, authentic, and accurate. Amazon may remove your selling privileges for failing to meet these safety requirements.

文章正文:亚马逊官方网址

亚马逊卖家如何申请批准销售季节性和装饰性照明用品,亚马逊为买家提供周到服务 — 反馈事宜

amazon为买家给予周全服务项目 — 反馈事项

为买家给予周全服务项目 — 反馈事项

在 Amazon.com 上为商家造就安心买东西的自然环境,对人们来讲尤为重要。为了更好地创建这类信赖感,大家激励并协助大家的合作方改善服务,以做到amazon买家一贯享有到的产品级别。

当买家决策选购一件产品时,她们必须别的商家为当今商家的真实度背诵。因而,分数较高的正脸反馈可以让买家安心地点一下“选购”按键。

认真仔细一下您所获取的反馈,无论是正脸或是消极反馈,您便会发觉绝大多数买家关注的无非有下面一些层面:

派送速度更快吗?

商品包装安全性吗?

追踪识别码告之买家了没有?

买家电子邮件是不是获得回应,回应会不立即?

撤销合作或退换货时简易吗?

商家的顾客意味着便捷联络吗?

自然,产品自身和在网上叙述的一致吗?

假如以上问题的回答全是“是的”,恭贺您!

除此之外,大家也激励商家积极主动管理方法买家反馈,具体做法如下所示:

在与买家的全部的沟通全过程中征询买家反馈,如装箱单。另附连接http://www.amazon.com/exec/obidos/account-access-login/,并激励买家点一下“给商家反馈”连接。

对接收的每一项消极点评都需要调研,寻找问题的直接原因并加以解决。

在大多数状况下,与买家相互配合,根据商谈退钱、退换或赠予礼品卡,提高消费感受。

每星期监管消极反馈,竭尽全力保持 95% 的好评,反馈得分尽可能做到 4.5 或以上。

征选商品评论

宝贝详情表面有正脸评价的产品转换率比沒有评价的产品要高得多。大家激励您在安排发货确定电子邮件里额外一条(所卖产品的)详细信息连接,要求买家填好商品评论。假如您为买家留有反馈或填好商品评论造就了便捷,那麼买家的回复一定会为您意外惊喜。

亚马逊官网全文详细信息:

Serving Customers Well - Feedback Matters

Building a trustworthy environment for customers to shop on Amazon.com is a very high priority with us. To build this sense of trust, we encourage and help our partners to achieve the same levels of service that Amazon customers are accustomed to.

When customers decide to buy a product, they need some assurance from other customers that the merchant is trustworthy. A high positive feedback rating provides the peace of mind that customers need to click that Buy button.

If you go through your feedback—positive or negative—you will notice that most customers care about the following:

Was the shipping fast?

Was the item packed well?

Was the tracking number communicated to the customer?

Were the customer e-mails answered, and answered promptly?

Was it easy to cancel an order or return an item?

Was it easy to reach the merchant's customer service representative?

And of course, was the product as good as the way it was described on the Web site?

If you can answer 'Yes' to all these questions, you should congratulate yourself.

We also encourage our merchants to actively manage feedback by doing the following:

Solicit feedback in all communications that go out to the customer, such as the packing slip. Include a link tohttp://www.amazon.com/exec/obidos/account-access-login/and encourage customers to click the 'Leave seller feedback' link.

Investigate every negative feedback you receive to track the root cause of that problem and then to resolve it.

In most cases, work with the customer to make the experience better, by issuing a refund, shipping a replacement item, or even sending a complimentary gift certificate.

Monitor the feedback every week, seeking to maintain 95% positive ratings and a score of 4.5 or higher.

Encouraging product reviews

Conversion rate for products with positive reviews on detail pages is much higher than for products that have no reviews. We encourage you to include a link to the product detail page (which the customer just purchased from you) in the shipping confirmation e-mail that requests customers to write a review for the product. You will be surprised how customers respond if you make it easy for them to leave you feedback or write reviews for your products.

文章正文:亚马逊官方网址

亚马逊卖家如何申请批准销售季节性和装饰性照明用品,亚马逊为买家提供周到服务 — 反馈事宜