亚马逊fba仓库货物损坏如何索赔？（亚马逊全球开店卖家FBA发货详细教程）

亚马逊fba库房货品毁坏怎样理赔？（亚马逊国际站茶叶店商家FBA安排发货详尽实例教程）引言

亚马逊fba库房货品毁坏怎样理赔？：在亚马逊上挑选根据应用官方网货运物流—FBA安排发货的店家都了解，在发觉货品毁坏或是库房货品遗失的情形下，可以向亚马逊开展理赔。尽管这样的事情产生的可能性较为小，可是为了能更快的协助店家开展理赔，今日咱们就来教大伙儿怎样在亚马逊上开展理赔。亚马逊国际站茶叶店商家FBA安排发货详尽实例教程配送国际性订单信息的另一种方式 是依据您公布商品所属的amazon商城应用相对应国家的亚马逊物流 (FBA)。要应用亚马逊物流，您必须将商品进口的到您要想市场销售该商品的国家/地域，并存放在商城相匹配的亚马逊运营核心。

亚马逊fba库房货品毁坏怎样理赔？

在亚马逊上挑选根据应用官方网货运物流—FBA安排发货的店家都了解，在发觉货品毁坏或是库房货品遗失的情形下，可以向亚马逊开展理赔。尽管这样的事情产生的可能性较为小，可是为了能更快的协助店家开展理赔，今日咱们就来教大伙儿怎样在亚马逊上开展理赔。

FBA尽管是亚马逊卖家的官方网货运物流，有很高的规范的库存量存放规章制度，可是有时也在所难免由于一些过失或是不可抗拒的原因导致货品遗失或是毁坏，在告之店家理赔方法以前，大家先来了解一下可用此项现行政策的标准有哪些？

一、什么情况可以申请办理amazonFBA理赔？

1.存储在亚马逊仓库中，遗失時间早已超出一个月的商品。

2.由于亚马逊错误操作导致储存在库房中的商品毁坏。

3.在未通过店家容许的情形下，亚马逊自主消毁商品。

4.在FBA配送中，遗失時间超出一个月的商品。

5.在应用amazonFBA配送全过程中，被amazon委任的承运人毁坏或是遗失的商品。

二、没有赔付标准的商品。

1.服务平台严禁市场销售的商品

2.包裝不符amazonFBA进库规定的商品

3.因为店家错误操作，在删掉全过程中发生受损或是遗失的受到限制商品

4.商家店铺自身的商品就存有产品质量问题

5.应用“轻小商品方案”物流配送服务的商品

三、怎样开展理赔？

1.独立联络商家适用。店家要尽早的开case联络系统的商家适用，和服务平台在线客服表明缘故，让在线客服协助申请办理调研。

2.立即进行理赔。一般在线客服会使你给个POF(proof of delivery 交货证实)，有许多商家应用此方式取得成功得到赔付。

3.给予与之有关的材料证实。例如加工厂，可以给予盖有加工厂图章的出库单，如果是供应商，可以向供应商索要选购证实，如果是货品网上代购，可以让其给予有关收条文档，还记得一定如果正规发票，不能是临时性税票。

4.根据第三方理赔开展解决。可是不建议，由于有很多骗人，风险性非常大，成本费也高。

在这里提示诸位店家，挑选FBA物理学时，进库时一定要合乎一定的标准。

亚马逊国际站茶叶店商家FBA安排发货详尽实例教程

应用亚马逊物流配送国际性订单信息

配送国际性订单信息的另一种方式 是依据您公布商品所属的amazon商城应用相对应国家的亚马逊物流 (FBA)。要应用亚马逊物流，您必须将商品进口的到您要想市场销售该商品的国家/地域，并存放在商城相匹配的亚马逊运营核心。有一种状况另说了，即您已在amazon的某一欧洲服务平台开实体店，而且应用亚马逊物流服务项目为该商城配送。在这样的情况下，您可以应用您目前的亚马逊物流帐户，根据欧洲配送互联网或各国库存量方案（见下文）从别的欧洲商城配送订单信息。

下边的数据图表归纳了在应用亚马逊物流时必须进口的商品的状况：

商家所在城市亚马逊物流营销中心详细地址是不是必须进口的？英国海外英国是的，商品必须进口的到英国。澳大利亚海外澳大利亚是的，商品必须进口的到澳大利亚。欧洲海外欧洲商城国家/地域： 法国、法国、法国的、西班牙或意大利是的，商品必须进口的到欧洲。欧洲欧洲商城国家/地域： 法国、法国、法国的、西班牙或意大利不用，欧盟国家中间不用进口的商品。假如商家应用亚马逊物流，则其可以应用亚马逊物流国际性方案（客户程序下边“【欧洲配送选择项】”一部分）。日本海外日原是的，商品必须进口的到日本。

下一部分详细介绍进口流程的常见问题。正如同申请注册和开实体店中上述，您最先必须在开网店的amazon商城建立商家帐户，随后申请注册该商城的亚马逊物流服务项目。

相关进行全球开店和应用亚马逊物流服务项目的其他信息，客户程序亚马逊国际站开实体店和方案现行政策，掌握相关应用亚马逊物流时需要注意的商家责任。

推送仓库到亚马逊运营核心

假如您的库存量没有营销中心所属的国家/地域，您必须从商品该国出入口商品并将其出口到到达站国家/地域。您即是来源于国家/地域的中国海关备案出口公司，也是到达站国家/地域的中国海关备案采购商，务必严格执行来源于国家/地域及其到达站国家/地域的全部相关法律法规。您很有可能必须交纳到达站国家/地域征缴的关税、进口关税和其它杂费。下列是步骤简述：

在商家服务平台建立商品信息内容。

准备好证实中国海关备案采购商真实身份的商业发票。

挑选报关公司（您的承运人很有可能会给予此服务项目）。

将商品从厂家或仓库配送到海港。

在中国海关为商品出入口海关清关。

将商品运载运载工具上并运到到达站国家/地域的海港。

将商品配送到到达站国家/地域的海港并装卸货物。

在中国海关为商品进口报关。

将商品运载到运载工具上并运到亚马逊运营核心。

欧洲配送选择项

在欧洲开实体店时，您可以应用亚马逊物流。商家不但可以运用一个amazon欧洲商城帐户来简单化商品信息内容，还可依靠亚马逊物流 (FBA) 更为轻轻松松地管理方法跨境电商市场销售。亚马逊物流在欧洲给予三种国际性配送方案： “亚马逊物流欧洲融合服务项目”、“欧洲配送互联网”和“各国库存量”。

【亚马逊物流欧洲融合服务项目】

依靠亚马逊物流欧洲融合服务项目方案，您可以从一个库存量池配送全部欧洲商城的商品，而不用付款欧洲配送互联网的按件缴纳的跨境电商配送花费。amazon将在全部欧洲配送互联网配送您的库存量，且您不用附加付钱。您可应用商家服务平台中的全部规范汇报和专用工具跟踪您的亚马逊物流欧洲融合服务项目商品。

当您在亚马逊物流设定中开启亚马逊物流欧洲融合服务项目后，务必先在每个amazon欧洲商城 (Amazon.co.uk、Amazon.de、Amazon.fr、Amazon.it 和 Amazon.es) 中，从同一个库存量池建立在售亚马逊物流商品，并在亚马逊物流欧洲融合服务项目中申请注册相对应的 ASIN，以后，该商品才可应用该项服务项目。

挑选您期待将亚马逊物流欧洲融合服务项目 ASIN 配送到的国家/地域。以后，amazon便可自主在欧洲各亚马逊运营核心迁移此库存量，且您不用支出的附加花费。这有利于将库存量运到尽量挨近顾客的地址。

掌握大量亚马逊物流欧洲融合服务信息。

【欧洲配送互联网 (EFN)】

假如您刚开始在欧洲服务平台开实体店，大家建议应用欧洲配送互联网 (EFN)。欧洲配送互联网为amazon五个欧洲商城开展统一仓储物流和配送给予了一种简易的方式。实际的运行方法如下所示：

将您的商品运输至您在欧洲的主商城或别的商城所在城市的营销中心，例如法国的营销中心。

随后，在一个或好几个amazon欧洲商城公布商品，例如在 Amazon.de（法国零售网站）上公布商品。

欧洲地域的顾客可购买您的商品，amazon将从单独一个库存量池配送订单信息。比如，假如一位在国外的顾客从 Amazon.de 购买了您的商品，amazon会对您在法国库存量池储存的商品开展配送。

顾客跟踪其订单信息时，能够看见商品是以哪儿安排发货及其预估送到時间。

【挑选欧洲配送互联网】

申请注册了亚马逊物流以后，您就可以应用欧洲配送互联网，不用再行申请注册，也不用附加付款开启成本费。您只需将商品信息内容加上到方案开实体店的每个amazon欧洲商城就可以。商品卖出后，您需是根据欧洲配送互联网配送至主商城所在城市之外的每一个订单支付有关花费以及他亚马逊物流花费。

掌握大量欧洲配送互联网花费信息内容。

【各国库存量 (MCI)】

依靠各国库存量 (MCI)，您可以减少商品送到顾客的時间。各国库存量是亚马逊物流 (FBA) 给予的另一种国际性配送计划方案，有利于提高商品竞争能力，推动国际性销售量的增涨。依靠各国库存量，您可以将最受欢迎的库存量立即发往顾客所属的国家/地域，减少商品与顾客的间距。当顾客购买你的商品时，amazon可以迅速地配送和送到。

即使您挑选自主配送中国订单信息，还可以根据应用各国库存量开展本地配送而在您开实体店的国际性商城中得到核心竞争力。您可以应用多财政存有本地配送全部商品或只配送热销商品，无一切门坎限定。

【挑选各国库存量】

为了更好地运用各国库存量的优点，您可以应用amazon的【创建国际性商品信息内容】专用工具在随意amazon欧洲商城建立商品。开启各国库存量以后，您就可以挑选适宜的国家/地域来推送库存量。

亚马逊官网全文详细信息：

Using Fulfillment by Amazon for International Orders

An alternative way to fulfill your international orders is to use Fulfillment by Amazon (FBA) in the country corresponding to the Amazon marketplace where you are listing your products. Using FBA will require importing your products into the country you want to sell them in and storing them in an Amazon fulfillment center in that marketplace. The one exception to this case is if you already sell in one of Amazon's European marketplaces and fulfill with FBA in that marketplace. In that case, you can fulfill your orders from other EU marketplaces using your current FBA account through the European Fulfillment Network or Multi-Country Inventory (see below).

The following chart summarizes instances where you will need to import your products when using FBA:

Seller is basedFBA fulfillment center locationImportation required?Outside the United StatesUnited StatesYes, products need to be imported into the U.S.Outside CanadaCanadaYes, products need to be imported into Canada.Outside EuropeEuropean marketplace countries: UK, Germany, France, Italy, or SpainYes, products need to be imported into Europe.In EuropeEuropean marketplace countries: UK, Germany, France, Italy, or SpainNo, goods don't need to be imported between EU member countries. If seller uses FBA, seller can use FBA international programs (see theFulfillment options in Europesection below).Outside JapanJapanYes, products need to be imported into Japan.

The following section covers what you need to know in order to plan for the import process. As covered inRegister and Launch, you will first need to create a seller account in the Amazon marketplace where you want to sell and then enroll in FBA in that marketplace.

For more information about selling internationally and using FBA, seeAmazon Global Selling, andProgram Policiesto remind you about your obligations when using Fulfillment by Amazon.

Sending inventory to an Amazon fulfillment center

If your inventory is located in a different country than the fulfillment center, you need to export your products from the source country and import them into the destination country. You will act as the exporter of record in the source country and the importer of record in the destination country, and must comply with all laws and regulations of the source and destination countries. You may be subject to import taxes, customs duties, and fees levied by the destination country. Here is an overview of the process:

Create listings in Seller Central.

Prepare a commercial invoice indicating that you are the importer of record.

Choose a customs broker (this service may be offered by your carrier).

Ship the products from the factory or warehouse to the port.

Clear the products through customs for export.

Load products onto a carrier for transport to the destination port.

Ship products to the destination port and offload them.

Clear the products through customs for import.

Load products onto carrier for transport to the fulfillment center.

Fulfillment options in Europe

Selling in Europe allows you to leverage Amazon's fulfillment network. Not only is listing simplified with a single Amazon European marketplace account, but cross-border sales also can be easier to manage with Fulfillment by Amazon (FBA). In Europe, FBA offers three international fulfillment programs: Pan-European FBA, the European Fulfillment Network, and Multi-Country Inventory.

Pan-European FBA

The Pan-European FBA program allows you to fulfill offers in all European marketplaces from one inventory pool without incurring per-unit cross-border Fulfillment Fees for the European Fulfillment Network. Amazon will distribute your inventory across the European fulfillment network at no additional cost. You can track your Pan-Europe FBA offers using all standard reports and tools in Seller Central.

Once you enable Pan-European FBA in your Fulfillment by Amazon settings, Pan-European FBA will become active for a product only after you create an active FBA offer in each of the Amazon European marketplaces (Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.it, and Amazon.es) from the same inventory pool and enroll the ASIN in Pan-European FBA.

Choose the country to which you wish to ship Pan-European FBA ASINs. Amazon may then move this inventory across European fulfillment centers at its discretion at no additional cost to you. This helps inventory be as close to customers as possible.

Learn more aboutPan-European FBA.

European Fulfillment Network (EFN)

If you're just getting started selling in Europe, we recommend using the European Fulfillment Network (EFN). EFN is a simple way to store and ship your inventory across all five of Amazon's European marketplaces. Here's how it works:

You ship your inventory to fulfillment centers in your home or local marketplace in Europe-for example, in the UK.

You list the products in one or more of the Amazon European marketplaces, for example, on Amazon.de (German retail website).

Customers across Europe can order your products, and Amazon fulfills those orders from that single pool of inventory. For example, when a customer in Germany purchases your product on Amazon.de, the product is fulfilled by Amazon and shipped from your inventory pool in the U.K.

When customers track their orders, they can see where it is shipping from and the expected arrival time.

Selecting the European Fulfillment Network

If you are registered for Fulfillment by Amazon, you can use EFN with no additional registration or startup costs. Simply add your listings to each Amazon European marketplace where you want to sell. When those products sell, you pay a fee for each order shipped outside your home marketplace through EFN, in addition to your other FBA fees.

Learn more aboutEFN Fees.

Multi-Country Inventory (MCI)

You can reduce the time it takes for an order to get to your customer by using Multi-Country Inventory (MCI). MCI is an optional international fulfillment program offered through Fulfillment by Amazon (FBA) that helps you grow your international sales by making your offers more competitive. With MCI, you send your most popular inventory directly to the countries where customers are buying, so the products are close to your customers. When customers order your products, Amazon can ship and deliver them faster.

Even if you fulfill domestic orders yourself, you can gain a competitive edge in the international marketplaces where you sell by fulfilling locally with MCI. You can either choose to fulfill your entire listings or just your best-selling items locally through MCI -there are no minimum requirements.

Selecting Multi-Country Inventory

In order to take advantage of MCI, you can create offers in any Amazon European marketplaces with Amazon'sBuild International Listingstool. When you enable MCI, you will be able to select from the available countries to send inventory.

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