官方解答：自配送和亚马逊物流服务该怎么选？各有什么优缺点？（亚马逊物流配送方式的特点）

官方网解释：自配送和亚马逊物流服务项目该怎么选？各有何优点和缺点？（亚马逊物流配送方法的特性）引言

官方网解释：自配送和亚马逊物流服务项目该怎么选？各有何优点和缺点？：订单配送是全球开店较大的试炼之一。不管您要想自主配送订单或是应用亚马逊物流服务项目配送订单，亚马逊都能具备合适您的解决方法。亚马逊物流配送方法的特性做为在亚马逊服务平台开实体店的商家而言，货运物流是节约成本的一个有效途径，如何选择合适自身的货运物流配送方法就变得至关重要，大家都知道，亚马逊服务平台关键有FBA、海外仓储和自主安排发货三种货运物流配送方法，那麼这三种货运物流配送方法都分别有什么特点，大家又该怎么选择呢？

官方网解释：自配送和亚马逊物流服务项目该怎么选？各有何优点和缺点？

全世界市场销售配送选择项

订单配送是全球开店较大的试炼之一。不管您要想自主配送订单或是应用亚马逊物流服务项目配送订单，亚马逊都能具备合适您的解决方法。

自身配送订单

假如您要自主配送订单，且决策将产品配送到其他国家/地域，请尽量掌握相应的报关规定。您运输至其他国家的订单必须担负目地国征缴的关税、进口关税和其它杂费。亚马逊不容易担负与亚马逊物流库存量有关的一切进口关税和税金。假如向亚马逊营销中心推送的国际包裹必须缴纳进口关税，大家会将其退还给发货人。

您可以挑选私营企业物流公司还可以挑选邮政快递系统软件包裹邮寄。不管您做何挑选，请向她们资询运输费、规格、净重及其别的领域的限定。

提醒：假如您决策配送单独一个包囊，请掌握业务流程利率，便于管理方法运输费。查询物流信息企业目录。

即使您挑选自动包裝和配送产品，还可以依靠亚马逊的专用工具和产品来简单化工作流程，为买家给予优良的消费感受。

商家服务平台好似您在亚马逊中国商城系统开实体店一样，您还可以应用商家服务平台门户网的专用工具管理方法订单。您可以迅速访问必须出货的订单总数、顾客意见反馈得分和支付归纳。“亚马逊市场销售指引”详细介绍了怎么管理库存量和提高销售量。

业务流程剖析亚马逊给予了各种各样汇报，供您查询和在线下载。您可以应用这种汇报跟踪市场销售发展趋势、未发货的订单、库存量情况这些。

买家订单沟通交流与支付管理方法亚马逊承担与买家订单有关的基本上沟通交流，比如，亚马逊在您确定发货后向买家确定安排发货信息内容、向买家缴纳支付及其将支付存进您的帐户。

亚马逊商城系统买卖确保。有时候，买家会由于沒有接到产品或产品与预估不一致而明确提出赔付规定。这时，商家和买家可依靠亚马逊商城系统买卖确保方案开展沟通交流来解决困难。该方案有利于提升顾客满意度。

应用亚马逊物流配送订单

假如您决策在某一商城系统开实体店，可是不愿自主配送订单，可交到亚马逊为您清洗一切。申请注册亚马逊物流服务项目，已有亚马逊为您进行收件、包裝和配送。亚马逊物流的一项极大优点取决于，它可以提升产品的曝光度并将产品迅速配送给亚马逊买家，进而协助您提升在网上销售量。除此之外，亚马逊一流的顾客服务会用本地国语言表达回应买家对亚马逊物流订单的疑惑，为您给予强有力的支撑主心骨。亚马逊还根据亚马逊物流服务项目解决大家为您配送的订单的退货问题。

现阶段，亚马逊为澳大利亚、我国、法国的、法国、印度的、西班牙、日本、意大利、英国和美国的商家给予亚马逊物流服务项目。

留意：Amazon.in（印度的）和 Amazon.cn（我国）现阶段不向这两个我国海外的商家对外开放。

当您逐渐在全世界进行产品销售时，虽然您已在主商城系统应用亚马逊物流服务项目，但该服务项目并不会因而而全自动拓展到别的亚马逊商城系统。比如，假如您现阶段在 Amazon.com 开实体店，且要想在 Amazon.co.uk 开实体店，则务必为 Amazon.co.uk 新创建一个商家帐户，并将您在法国商城系统帐户中的产品变换为亚马逊物流。可是，假如您早已在一个亚马逊欧洲地区商城系统（如 Amazon.de）开实体店，且愿意在另一个亚马逊欧洲地区商城系统（如 Amazon.co.uk、Amazon.fr、Amazon.it 或 Amazon.es）开实体店，则可以应用同一个商家服务平台帐户。 相关分阶段表明，请查询开店的流程。

在全世界进行产品销售时挑选亚马逊物流的优点包含：

提高产品的曝光度和销售量。亚马逊物流是一项可提升产品销售量的配送解决方法。亚马逊物流怎样协助您完成核心竞争力？在给予 Amazon Prime 特惠的我国/地域，许多高級vip会员会依据产品的高級服务项目配送资质过虑百度搜索，因而，假如您沒有应用亚马逊物流，她们乃至有可能都看不见您的产品。

以本地语言表达给予全天顾客适用。做为亚马逊物流服务项目的一部分，大家会为买家在亚马逊下发的订单给予一流的顾客服务，协助您维持较高的顾客满意度。亚马逊会以您开实体店所属商场的本地语言表达给予用户适用。

灵敏性。亚马逊物流可以有效地顺从商家业务流程拓展的要求，协助您妥当解决一年中的好多个市场销售高峰期。不论是散件或是数千件产品，亚马逊物流都一视同仁。您可以选择由亚马逊物流在随意特定的時间配送的产品总数。这类灵敏性针对全球开店的新商家而言也是福利。

配送满意率。除开顾客适用以外，根据亚马逊物流服务项目配送产品，您的产品还能够享有一系列买家青睐的亚马逊配送感受 — 配送不但讯捷还经常免邮，包囊可以获得跟踪，并给予礼品袋等服务项目。

提升配送速率。因为您的库存量很有可能存储在您进行产品销售的我国/地域，因而，与立即从您现阶段所在城市安排发货对比，我们可以迅速地将产品配送给本地买家。

挑选配送方法

您在挑选是自主配送全世界订单或是应用亚马逊物流服务项目时，会遭受很多要素的危害，比如，成本结构、对货运经营的资金投入及是不是可以单独给予当地语言表达的顾客适用。不一样的选取会造成差异的成本费，因而，请依据选定配送方法的成本费情况来制订价格策略。

关键：无论您在哪儿一个亚马逊商城系统开实体店，买家都将承担付款将产品退款到本地退货详细地址所造成的花费。假如您给予的是国际性退货详细地址，则必须赔偿买家付款的国际性退货运输费。

除此之外，假如您挑选应用亚马逊物流配送订单，买家则可以立即将退货产品退款到与商城网站坐落于同一我国/地域的亚马逊营销中心。掌握相关配送选择项的其他信息。

这二种配送方法的首要差别取决于解决买家的国际性退货问题。在亚马逊随意一家商城系统开实体店时，您都必须向买家给予本地退货详细地址或是给予完全免费退货服务项目。假定您在某一商城系统应用亚马逊物流服务项目，亚马逊物流将承担给予本地的退货详细地址并代您接受退回的产品。更有甚者，假如您在境外的亚马逊商城系统开实体店并挑选自主配送买家订单，那麼您必须保证一个本地退货详细地址，或是向买家赔偿国际性退货运输费。假如您准备向买家赔偿国际性退货运输费，则有可能必须在产品标价中再加上预估退货花费，便于冲抵成本费。相关详细信息，请参照顾客适用和退货。

一定要注意，在明确配送方法以前，假如您将库存量存储在其他国家/地域（比如在某一特殊商城系统应用亚马逊物流服务项目时)，则有可能必须缴税。相关详细信息，请参照税金和政策法规。

亚马逊官方网站全文详细信息：

Global Selling Fulfillment Options

Fulfilling customer orders can be one of the biggest challenges of selling globally. Amazon offers solutions that can help you, whether you fulfill orders yourself or choose to have Amazon fulfill them for you with Fulfillment by Amazon (FBA).

Fulfilling orders on your own

If you want to fulfill your own orders, and you decide to ship orders to another country, be aware of the relevantcustoms requirements. The orders you ship to another country may be subject to import taxes, customs duties, and fees charged by the destination country. Amazon will not be responsible for any customs duties and taxes associated with FBA inventory. Any shipments arriving at an Amazon fulfillment center with customs duty charges due will be returned to sender.

You can choose to use a private carrier, or you can mail packages through the postal system. Whichever carrier you select, contact them to find out shipping costs as well as any size, weight, or other restrictions.

Tip:If you decide to ship individual parcels, research business rates to manage your shipping costs. See a list oflogistics companies.

Even if you do your own packing and shipping, Amazon provides tools and services to help streamline your business and to provide your buyers with a positive experience.

Seller Central.Just as when you sell in your home Amazon marketplace, the Seller Central portal provides access to the tools you need to manage your orders. You can see at a glance such information as how many orders you have to ship, your feedback rating, and your payments summary. The Amazon Selling Coach provides information that can help you manage your inventory and increase your sales.

Business analytics.Amazon provides reports for you to view and download. You can use these reports to keep track of sales trends, unshipped orders, inventory status, and more.

Buyer order communications and payment management.Amazon takes care of basic communications related to the customer order, such as confirming shipment with the buyer after you confirm to Amazon that you have shipped the order, collecting payment from the buyer, and crediting your account.

A-to-z Guarantee.In the event that a buyer requests reimbursement because an order never arrived or was different from what they expected, the A-to-z Guarantee program facilitates communication between you and the buyer to help make things right. The program helps increase customer satisfaction.

Fulfilling orders by using Fulfillment by Amazon

If you've determined you can sell your product in a given marketplace but prefer not to fulfill customer orders yourself, Amazon can do it for you. Sign up for Fulfillment by Amazon (FBA), and Amazon will pick, pack, and ship inventory on your behalf. FBA can help your online sales increase by providing greater exposure to your products and offering fast shipping to your Amazon customers --a highly attractive benefit. In addition, all of your FBA orders are backed by Amazon's world-class customer service in the language of the local marketplace to answer customers' questions about their orders. With FBA, Amazon also takes care of returns handling for the orders we ship for you.

Amazon currently offers FBA services to sellers in Canada, China, France, Germany, India, Italy, Japan, Spain, the United Kingdom, and the United States.

Note:Amazon.in (India) and Amazon.cn (China) are not currently open to sellers based outside these countries.

If you already use FBA in your primary marketplace, it does not automatically extend to another Amazon marketplace when you begin selling internationally. For example, if you currently sell on Amazon.com and want to sell on Amazon.co.uk, you must create a new seller account for Amazon.co.uk and convert your listings to FBA in that UK marketplace account. However, if you are already selling in one Amazon European marketplace, such as Amazon.de, and want to sell in another Amazon European marketplace, such as Amazon.co.uk, Amazon.fr, Amazon.it, or Amazon.es, you can use the same Seller Central account. ReviewRegister and Launchfor step-by-step instructions.

Benefits to choosing FBA when selling internationally include:

Higher visibility and sales.FBA is a fulfillment solution that can also increase your sales. How does FBA help give you a competitive edge? In countries where the Amazon Prime program is available, many Prime members will filter product searches based on eligibility for Prime shipping, so they may not even see your offers if they are not in FBA.

Around-the-clock local-language customer support.Amazon's world-class customer service is included as part of FBA for orders placed on Amazon, which helps you maintain high levels of customer satisfaction. Customer support is provided in the local language of the marketplace where you are selling your products.

Scalability.FBA is scalable with your business' growth and helps you handle peaks during busier times of the year. FBA can accept a single unit or thousands of units of a product. You decide how many units you send through FBA at any given time. This flexibility is particularly helpful when you are entering a new marketplace.

Delivery satisfaction.In addition to customer support, your FBA products receive the trusted Amazon delivery experience that customers value - from a wide range of fast, often free delivery options to package tracking and gift wrapping options.

Increased shipping speed.Since your inventory could be stored in the country in which you are selling, we may be able to deliver your order to local customers faster than you would be able to directly from your current location.

Deciding on a fulfillment option

There are many factors in determining whether you want to fulfill international orders yourself or through Fulfillment by Amazon, such as your business' cost structure, how hands-off you want to be with fulfillment, and whether you can provide local-language customer support independently. Either method you choose comes with a different set of cost considerations, so set yourpricing strategyaccording to the economics of the fulfillment option you select.

Important:When you sell in any Amazon marketplace, your customer will be responsible for paying for returns to a local address. If you provide an international return address, you will need to reimburse them for international shipping fees.

Alternatively, if you fulfill with FBA, your customers can send their returns directly to a an Amazon fulfillment center located in the same country as the marketplace site. Learn more about yourfulfillment options.

One key difference between the two fulfillment methods lies in handling international customer returns. When you sell in any Amazon marketplace, you'll need to provide a local return address for your customers or offer them free shipping on returns. When you use FBA in a particular marketplace, FBA will provide the local return address and will take care of receiving returns on your behalf. In contrast, when you sell in a marketplace outside your home country and fulfill those customer orders yourself, you provide your own local address for returns --or else reimburse the customer for international shipping charges. If you expect to reimburse customers for international shipping charges, you may want to build the expected rate of product returns into your product pricing so you can absorb this cost. Learn more inCustomer Support and Returns.

Before deciding on a fulfillment option, be aware that storing your inventory in another country -such as when you use FBA in a particular marketplace- may have tax implications for your business. Learn more inTaxes and Regulations.

文章正文：亚马逊官方网址

amazon物流运输方法的特性

做为在亚马逊创业的商家而言，货运物流是节约成本的一个有效途径，如何选择合适自身的物流运输方法就变得至关重要，大家都知道，亚马逊关键有FBA、海外仓储和自主安排发货三种物流运输方法，那麼这三种物流运输方法都分别有什么特点，大家又该怎么选择呢？

最先 FBA做为亚马逊的官方网物流配送服务，不但安排发货速度更快，还有利于店面在亚马逊的排行和曝光率。假如因为物流发货问题被消费者投诉，amazon工作员会参于解决困难，所以说FBA在较大水平上对商家十分有益。可是FBA的业务花费也超过别的二种物流运输方法，实际操作的时候较为繁杂，还需要留意政策方针的变化，会占有商家比较多的時间。

次之国外库房这类物流运输方法是许多商家都较为看中的。这类货运物流方法有自身特有的优点，可以在一定水平上扩展库房地域的当地销售市场，物流运费也比FBA划算。因为库房立即在本地修建，因此安排发货速率也和FBA旗鼓相当。可是海外仓储，在电脑上面较为不便，商家难以立即掌握库存量情况，会因为管理方法不合理导致产品的损毁。这类货运物流方法可以当作一种安排发货方法的填补，合适转型到一定经营规模的商家。

第三 自主安排发货方式，就是指商家立即使用本身資源将货品发送至顾客手上，这类方法灵敏性较为强，沒有库存量工作压力，实际操作的也简易，是较为妥当的货运方法。

必须指出的是，这类方法尽管可以自身操控货运物流，可是会危害店面和设备在亚马逊的排行和曝光率，不利商家店面的销售量提高，此外自主安排发货在亚马逊物流详情也是很难追踪，迟发率也不易控制，非常容易危害店面销售业绩造成封禁。

amazon物这三种物流运输方法，做为商家一定要认识清晰，随后按照自身的具体情况挑选合适自身的配送方法，进而降低很多不必要的开销和消耗，较大限度节约成本，完成双赢。