询盘英文,速卖通询盘怎么回复？外贸询盘回复英文模板

全球速卖通询盘怎么回复？外贸询盘回复英文模板具体内容

全球速卖通询盘怎么回复？外贸询盘回复英文模板文章正文

外贸询盘的回应很重要，流畅的沟通交流，真心实意的语言表达，会使你获得越来越多的定单和买家！

速卖通卖家在回应买家询盘时，一般可以分成四个流程：跟买家问好、进一步详细介绍产品、告之买家支付与此同时应尽早安排发货、结语。下列为有关流程的案例：

1、当买家光临你店面，了解产品信息内容时：

关键：跟买家第一次问好，要亲近、当然并表明出你的激情。尽可能在基本沟通交流时把产品原素详细介绍清晰， 案例参照:

Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again.

2、激励买家提升定单额度和定单总数，提示买家尽早确定定单时，可参照:

Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount.

3、买卖进行中，通告买家去参考货运物流状况时，可参照：

The goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.

4、当进行买卖，您表示感激，并期待他下一次可以再度回过头时，可参照：

Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. I'll give you a discount, if you like to purchase another products.

5、营销推广新产品，购置时节期内依据自身的工作经验，可给买家强烈推荐自身热卖的产品。

Hi friend,

Right now Christmas is coming, and Christmas gift has a large potential market. Many buyers bought them for resale in their own store, it‘s high profit margin product, here is our Christmas gift link, Please click to check them , if you want to buy more than 10pieces, we also can help you get a wholesale price.

Thanks.

Regards

你好!

在圣诞节到来之际，圣诞礼品将是一个热卖产品。许多买家从我们这拿货到他们自己的门店里售卖。这一产品的盈利非常好。下列是大家圣诞节产品的详细介绍，请点一下掌握。10个起批大家将给您厂家批发的价钱.

6、货品缺货，货品有时候的缺货只需用心解释一下，买家可以了解，最好的办法是告知买家自身会积极主动尽可能帮他寻找她所须要的产品，与此同时向他详细介绍相近的样式供其挑选

Hi friend,

We are really sorry that the shoes you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty shoes which have the same style.

Hope you like them as well. You can click on the following link to check them out. If there’s anything I can help Please feel free to contact us.

Regards

你好!

大家就再次设定了价钱。在原来价钱的根基上，又给您了15%的折扣优惠。大家带来的价格对比市价要低，在这个产品上，大家没法得出更低的价钱了。期待你可以接纳这种价钱，如果有一切问题，请与我联络。

感谢!

7、很多购买了解价钱，很多订单信息询盘，买家若是追上购置季大家一定要抓住机遇，对她们的回应要一定要详细，內容一般包含试品的价钱、款式、购置量和相对应的价钱，这一价格提议是包含运输费的，并且价钱要相对性有优点，给买家觉得是为他的一个特惠。

Hi friends

Thank you for your inquiry, we very much hope to complete the order with you for me, here is the products link you need, if you buy 100 pieces, we can give you a wholesale price, $25/piece. If you have any idea, Please let us know, and we will try our best to help you. Looking forward to your reply.

Regards

感谢您的询盘，大家十分期待可以与您进行此笔订单信息，下边就是我对您所须要的产品的详细介绍，假如您一次选购100件，我们可以给您一个厂家批发，每一件25元.假如您有一切的问题，请与我沟通交流。我能竭尽全力来协助你。希望您的回应。

8、中国海关问题，一些我国中国海关的严谨查验导致货品耽误，提议立即通告买家，立即的沟通交流让买家觉得你是一直在追踪货品的情况，并是一位承担的商家，以防无动于衷导致误解。

Dear friends

We received notice of logistics company, now your customs for large parcel periodically inspected strictly, in order to make the goods sent to you safety, we suggest that the delay in shipment, wish you a consent to agree. Please let us know as soon as possible Thanks

我亲爱的朋友

大家收到货运物流公司的通告，如今贵国的中国海关对很多邮寄包裹开展按时的严谨查验，为了更好地使货品安全性的送做到贵处，大家提议延迟时间两天安排发货，期待征求您的允许。期待尽早获得您的回应

9、退、退换问题

Dear friend,

I'm sorry for the inconvenience. If you are not satisfied with the products, you can return the goods back to us.

When we receive the goods, we will give you a replacement or give you a full refund. We hope to do business with you f or a long time.

We will give you a big discount in your next order.

Best regards

我亲爱的朋友,

抱歉给您产生了不方便。假如你不满意的产品,你能把货品退还追到大家。

在我们接到的货品,大家将让你一个拆换或是让你全额的退钱。大家期望能和你们创建貿易关联。

当您下一次选购时，大家将给您较大的折扣优惠。（文章内容梳理自：全球速卖通）