私密分享：外贸常用邮件模板

私秘分享：外贸常见邮件模板具体内容

私秘分享：外贸常见邮件模板文章正文

一笔外贸订单信息的顺利图片交易量和进行必须 通过十分多的关键点沟通交流，包含从最开始给潜在性客户推送外贸开发信或回应外贸询盘，到最后客户接到货品后的售后服务跟进和维护保养。全部外贸工作流程中的每一个小细节都必须 外贸业务员可以精确，立即的和海外客户开展有效的沟通，仅有如此才能够保证每一笔外贸订单信息的高品质交货及其事后客户的不断返单。

下列是30个外贸销售员常见邮件模板-详细步骤：你能按照自身的领域，企业，商品状况及其自己的经历分析开展调节和健全，作出一套适合自身的邮件模板，进而使你在之后每一次与客户开展电子邮件沟通交流的过程中都可以高效率省时，较大 的程度上提高你的客户开发设计跟进工作中的总体高效率和实际效果。

外贸开发信（1）

Dear John Smith,

This is Lily Lee from [ABC Company]. We're a company that specializes in [choose either your primary vertical or a vertical you have experience in] to [insert a typical challenge you help clients face].

I'm wondering if you might be open to an initial conversation to gauge a fit?

We've worked with companies like [insert 2-3 clients here relative to the vertical] to [insert a typical client goal].

If you have a minute or two to learn more about us, you can visit our website here at [site-link]. If I don't hear from you, I will reach out to you via phone later in the week.

Thank you.

Best regards,

Lily Lee

外贸开发信（2）

Dear John Smith,

I hope this email finds you well!

I wanted to reach out because [explain how you got their contact information and how you relate to them: talked to a colleague on linkedin, saw your company online, etc.].

Our company has a new [Product or Service] that will help your company [One sentence pitch of benefits]. We do this by:

Benefit/feature 1

Benefit/feature 2

Benefit/feature 3

Let's explore how our [name of your product] can specifically help your business. Are you available for a quick call [time and date]?

Best regards,

Lily Lee

外贸开发信（3）

Dear John Smith,

We are the main manufacturer of A product, B product and some other related product here in China, our product have been exported to [Country name] market for many years. For more details about our company and our products, please kindly take a visit to our website at: [www.abc.com].

For your reference, I have attached our product catalogue here in this mail, please kindly take a view of it.

In case you have any interest or inquiry, please feel free to let us know.

Sincerely,

Lily Lee

外贸开发信（4）

Dear John Smith,

My name is [your name] and I head up business development efforts with [your company name].

I am taking an educated stab in the dark here, however based on your online profile, you appear to be an appropriate person to connect with ... or might at least point me in the right direction.

I’d like to speak with someone in your company who is responsible for handling something that's relevant to my product.

If that’s you, are you open to a 15 minute call on [time and date] to discuss ways that our product can specifically help your business?If not you, can you please put me in touch with the right person?

I appreciate the help!

Best regards,

Lily Lee

客户跟进电子邮件（1）

Dear John Smith,

Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?

While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]

As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].

I look forward to hearing from you soon.

Best regards,

Lily Lee

客户跟进电子邮件（2）

Dear John Smith,

As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.

We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].

We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].

Given how well our [product or service] suits your needs, I think we could do some great work together.

[Engaging question to wrap things up]?

Best regards,

Lily Lee

客户跟进邮件（3）

Dear John Smith,

Hope you had a good weekend (been well, etc.).

Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?

Certainly, no rush on our end — I don't want to become a pest if you'd prefer I hold off on contact.

I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].

Look forward to hearing from you.

Best regards,

Lily Lee

客户跟进邮件（4）

Dear John Smith,

I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?

If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well.

Thanks for your time.

Best regards,

Lily Lee

询盘回复（产品信息比较确立）

Dear John Smith,

Thanks for your below inquiry.

This is Lily Lee, the sales manager of ABC Company. [Product name] is our main product, and our product have been exported to [Country name] market for many years with huge quantity.

As per your request, we'd like to give you our quotation for the [Product name] as below. I am also attaching the formal Quotation List with more details in this mail, please kindly take a view of the attached file.

[Quotation]

Looking forward to hearing from you soon.

Sincerely,

Lily Lee

询盘回复（产品信息不太确立）

Dear John Smith,

Thanks for your below inquiry.

We are a professional manufacturer of [Product name] here in China, our product have been exported to [Country name] market for many years. For more details, please take a visit to our website: [www.abc.com].

In order to give you our offer precisely, could you please let us know the below information:

1. Which product do you need?

2. What is your quantity demand?

3. Do you have any specific requirement about the product?

4. Do you need us to give you the quotation with freight charge? If yes,please let us know the name of your destination port.

Looking forward to hearing from you soon.

Sincerely,

Lily Lee

询盘回复（规定给予商品目录）

Dear John Smith,

Thank you for your interest in our [Product name].

We are excited to hear from you. In response to your enquiry, please find attached to this email our product catalogue.

We hope the information provided in it answers your query. However, please do not hesitate to contact us for further clarification if need be.

We look forward to your patronage.

Best regards,

Lily Lee

价格跟进邮件（1）

Dear John,

In order to enable you have a better understanding about our product, I have attached some pictures of our product here in this mail, please kindly take a view of it.

Please note that the pictures attached here are for your reference only, we will make the production strictly according to your specific requirement.

Looking forward to hearing from you.

Sincerely,

Lily

价格跟进邮件（2）

Dear John,

For your further reference, I am attaching the Specification Date Sheet of our [Product name] here in this mail, please take a view of the attached file.

Hope these information will be helpful for you.

Sincerely,

Lily

客户提交订单前议价的回复（不可以减价）

Dear John,

Thanks for your email.

You know, except for giving you our lowest possible price, we need to use the best material to guarantee the quality of the product, we are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. The price we quoted for you are already our bottom price, we can’t compromise on the the quality of material, and we are unable to reduce the price now.

But, if you can increase the quantity to one 40′HQ, the unit logistic cost will be lower, and we will be able to give you 1% discount. Enclosed please find the PI for both one 20′GP and one 40′HQ. Please compare the difference and let us know your decision.

By the way, because of the Chinese New Year holiday, our factory will stop working from 8th Feb – 5th March. If your deposit could be made within this week, we will do our best to make the delivery before our new year holiday, although it is quite a difficult job. If you are going to place the order later on, most probably the shipment could only be made when we get back to work from the new year holiday, that will be in the middle of March.

Waiting for your information.

Sincerely,

Lily

客户提交订单前议价的回应（适度减价）

Dear John,

Thanks for your fast reply.

We do appreciate your efforts on this tender, we hope you can win it and we will spare no efforts to assist you to win this tender.

You know, except for giving you our lowest possible price to win this order, we need to use the best material to guarantee the quality of the product. We are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. Therefore, we can’t compromise on the material, and it will be very difficult for us to reduce the price.

But considering this is a tender and in order to start our cooperation from now on, we’d like to give you our “cost price” and leave no profit margin in our side to assist you win this tender. Attached please find our rock bottom quotation with “cost price”:

We hope our efforts could help you win this tender, and hope to hear from you soon!

Sincerely,

Lily

客户订单确认让发形式发票

Dear John,

Thanks for your order.

As requested, I am attaching the Proforma Invoice here in this mail, please take a view of it.

By the way, do you need us to book the shipment for you? If yes, please kindly let me know the name of your destination port, we will check the freight cost for you.

Looking forward to hearing from you soon!

Sincerely,

Lily

客户收到形式发票说会分配付款定金，与此同时让报海运费

Dear John,

Thanks a lot for your efficient work.

If possible, please kindly send us the bank slip once the deposit is made, so that we will be able to track the payment with our bank.

As for the freight cost from China port to Hamburg, I will check it for you tomorrow morning immediately when we get back to office, because it is evening now here in China.

Have a good day!

Sincerely,

Lily

几日之后仍未收到客户预付款，和客户沟通交流状况并报海运费

Dear John,

How are you today?

Please let me know whether you have made the deposit or not, so that we will be able to prepare the raw material in advance and start the production immediately after receiving the deposit.

We have checked the freight cost with our shipping agent this morning, currently the freight cost from China port to Hamburg is USD1,200/20′GP

Looking forward to hearing from you soon.

Sincerely,

Lily

客户说定金预付，高并发来支付水单（凭据）

Dear John,

Thanks a lot for sending us the bank slip, we will check with our bank and let you know immediately once we receive it.

Have a nice day!

Sincerely,

Lily

通告订金（定金）已收到，并了解有关运输信息内容

Dear John,

How are you today!

Deposit received, thanks. We are arranging the production now, and will keep you updated about the progress.

By the way, please let us know the below information for arranging the shipment later on.

1.Please let us know the name and contact information of both the Consignee and Notify party, these information will be shown on B/L.

2.We will send Commercial Invoice, Packing List and B/L to you, what other documents do you need us to provide?

3.Please let us know your receipt address for the shipping documents.

Looking forward to hearing from you soon.

Sincerely,

Lily

间距送货前两个星期告之客户预估发货时间，与此同时通告客户付款尾款

Dear John,

Your order is expected to be ready for shipment around 20th Oct.

Please kindly check and make the balance payment with the below details:

Total $39,860.00

Paid $3,200

Balance $36,660.00

Looking forward to hearing from you soon.

Sincerely,

Lily

订舱后意见反馈订舱状况，告之客户预估装柜日期和ETD（预计开船日期）

Dear John,

We have booked the shipment today, the goods will be loaded into container in our factory on 21th oct, the shipment date has been scheduled on 25th Oct.

I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.

Sincerely,

Lily

装柜当日发装柜相片给客户

Dear John,

The goods have been loaded into container today in our factory. Attached please find the loading photos.

I will send you the shipping documents in my next mail.

Sincerely,

Lily

装柜当日发议付单付草本植物给客户，并让其确定內容

Dear John,

Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.

Waiting for your information.

Sincerely,

Lily

因为气温缘故，预订航次被船运公司延迟了

Dear John,

Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.

Please kindly note this, and we will keep you updated about the shipment.

Sincerely,

Lily

开船当日告知客户具体开船日期和预计抵达日期（ETA)，及其清关票据预计邮递日期

Dear John,

The shipment has been made on 28th October, and the ETA is 25th November.

We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.

Sincerely,

Lily

清关文档寄出去后告知客户物流单号和追踪连接

Dear John,

The shipping documents has been sent to you by DHL today.

You can track it with the waybill number [12345678] at [Link: http://www.dhl.com]

Have a nice day!

Sincerely,

Lily

在网上追踪票据是不是查收，并和客户确定

Dear John,

Today I have tracked the shipping documents on DHL website and found that they have been signed by “Donald Trump”. Have you receive it?

In case you have any questions, please let me know.

Sincerely,

Lily

货物到港前一周，告知客户货物预计到港時间，提示客户分配清关取货

Dear John,

How are you?

The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.

In case you have any questions, please feel free to let me know.

Sincerely,

Lily

货物到港两个星期后，了解客户是不是提及货，货物有没有难题

Dear John,

Have you received the goods?

If you have any questions or problem with this shipment, please feel free to let us know.

Sincerely,

Lily

以上模版仅作参考，实际运用在自身的工作上，还应当按照具体情况做相匹配调节，最终目地是幫助自身创建工作内容精益化管理。

在这个早期制订全过程中，必须 耗费较多的时长和活力，由于你必须 不停的提升打磨抛光。可是一旦你制订健全后，你也就能够干固步骤，中后期不但能够提升你的工作质量，还能避开犯错误风险性。

（来源于：出口外贸电动车充电站）

以上内容属创作者个人见解，不意味着维克多雨果跨境电商观点！若有侵权行为，请在线留言。