跨境电商/外贸业务员回复客户的各种邮件模板大全（转）

跨境电商/外贸业务员回复客户的各种邮件模板大全（转）全文4553字，带上耳机，听听看

跨境电商/外贸业务员回复客户的各种邮件模板大全（转）编辑导读

跨境电商/外贸业务员回复客户的各种邮件模板大全（转）外贸业务员与客户谈论交易时，会遇到各种各样的问题。当问题出现时，我们面临的状况是不知道如何处理，或者是知道如何处理，但不知道怎样用英语描述才更好。今天，外交圈就为大家消灭这两大顾虑。当遇到客户未付款订单时：Dear sirWe have got your order of XXX. But it seems that the order is s

跨境电商/外贸业务员回复客户的各种邮件模板大全（转）正文

跨境电商/外贸业务员回复客户的各种邮件模板大全（转）

外贸业务员与客户谈论交易时，会遇到各种各样的问题。当问题出现时，我们面临的状况是不知道如何处理，或者是知道如何处理，但不知道怎样用英语描述才更好。今天，外交圈就为大家消灭这两大顾虑。当遇到客户未付款订单时：Dear sirWe have got your order of XXX. But it seems that the order is still unpaid. If there’s anything could help with the price, etc., please feel free to contact me. After the payment is confrrned i will process the order and ship it out as soon as possible .Thanks!Best Regards！John译文：外贸已收到你的订单，但订单似乎未付款。如果在价格和尺寸上有什么能帮助的请随时与我联系。当付款完成我将备货并发货。谢谢！当你已收到付款订单时：Dear sirYour payment for item XXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions please feel free to let me know .Thanks!Best Regards!John译文：您的订单编号为xxxxxxxxxxx的款已收到，我们将在承诺的xxxxx天内发货发货,发货后，我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢！当你已发货后：Dear sirThe item XXX you ordered has already been shipped out and the tracking number is XXXXXXX.The shipping eta tue is as follows:XXXXXXX.You will get it soon.Thanks for your support! Best Regards！John译文：订单号为xxxxxxxxx的货物已经发货发货,单号是xxxxxxx运输方式是 xxxxxxxxxxx，订单状态是xxxxxxxx您将会很快收到货物，感谢你的支持和理解。当客户投诉产品质量有问题时：Dear sirI am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition before shipping it out, I suppose that the damage might have happened during the transportation. But i’m still very sorry for the inconvenience this has brought you Iguarantee that i will give you more disco
nts to make this upcent time you buy from us. Thanks for your understandingBest Regards!John译文：很抱歉听到发给您的货物有残损，我在发货时再三确定了包装没有问题才给您发货的。T残损可能发生在运输过程中，但我任旧因为带给你的不变表示歉意。当您下次从我这购买时，我将会给您更多的折扣。感谢您的谅解。当订单已完成时：Dear sirI am very happy that you have received the order. Thanks for your support. I hope that you are satisfed with the items and look forward to doing more business with you in future.Thanks!John译文；我很高兴地看到您已收到货，感谢您的支持。希望您满意，并期待着在将来与您做更多的生意。当货物已断货时：Dear sirWe are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again.? I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXX If there’s anything loan help with, please feel free to contact us Thanks!Best RegardsJohn译文：真是对不起,您订购的产品目前缺货，我会与工厂联系什么时候补上并将随时告知你。以下链接提供产品也很不错 XXXX您可以看看，有什么我可以帮忙的请随时与我们联系。谢谢！当你为客户提供折扣时：Dear sirThanks for your message. Well, if you buy both of the xxxx items we can offer you a xxxx % disco
nt. Once we confrim your payment, we will ship out the items for you in time.Please feel free to contact us if you have any further questions.Thanks and Best regardsJohn译文：感谢您给我信息。目前我们正在进行促促销，如果你购买了XXXX个产品我们可以为您提供 XXX %的折扣。一旦我们确认您的付款我们将及时发货。如果您有进一步的问题请随时与我们联系。谢谢！当有大量订单询价时：Dear sirThanks for your inquiry. We cherish this chance to do business with you very much.The order of a single sample product costs$fxxxxx USD with shipping fees included. If you order ADA pieces in one order,we can offer you the bulk price of xxxxx USD/piece with free shipping. I look forward to your reply.RegardsJohn译文：感谢你的询问，我们很诚挚希望跟您做生意。一个样品的的运召需要xxxxx美元，如果您一个订单订xxxxx件产品我们可以为您提供批量价格xxxxx美元/件。期待着您的答复。谢谢！当买家要求免运费时：Dear sirSorry, free shipping is cot available fororders sent to XXXXXXX. But we can give you a xxx% disco
nt of the shipping cost.John译文：很抱歉，到xxxxxxxxxx不能免运费的，但是我们可以在运赛上给你XX %的折扣。当未付款订单改完后价格再次催款时：Dear sirWe’re reset the price for you. We have given you a XXX % disco
nt on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our proft margin for this productis very limited. Hope you are happy with it and you are welcome to contact me if there’s anything else lean help with.Best regards!John译文：我们已经为您重置价格并给您原运价xxx的折扣。如你所知运愉成本非常高而我们提供的价格比市场价格低我们从这个产品中赚不了多少利润。希望您满意，并随时与我联系.当外贸业务员向买家堆荐新品时：Dear sirAs Christmas/New year/.. .. is coming, we found xxxxxx has a large potential market .Many customers are buying them forresaIs on ebay or in their retail stores because of its high profit margin .We have a large stock of XXXXX. Please click the following link to check them out xxxxxx. If you order more than 10 pieces in one order, you can enjoy awholesale price of xxx. Thanks!RegardsJohn译文：随着圣诞节/新年/….的来临，我们发现 xxxxxxxx产品拥有一价大型潜在市场。我有大量的畅销的XXXXX产品。请单击下面链接 XXXXX查看它们。如果你一个订单购买XXX件我们可以给批发价格。感酬您的惠顾。有需要的外贸朋友，赶紧收藏起来吧！

______来自于PayPal账户经理Anne的分享

B2C企业必备paypal

1.建议跨境B2B可以选择合理使用paypal（3000美金以下样品费）

2.可让客户平摊手续费的订单

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