碰到买家要退货，因为他no longer needed（不需要了）？

碰到买家要退货，因为他no longer needed（不需要了）？问题说明

今天看到买家要退货，理由是no longer needed，我想说这样也可以么？不需要了就退回来？？那要谁付退货的运费？我么？

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最佳答案音频文字版

来，给你一个邮件模板：Thank you for purchasing from us on Amazon. Your ****（产品名） was delivered to you on *******（交货时间） and is as described. We hear that you have had a change of mind, and would like to return this item as no longer needed/wanted. We are happy to honor Amazon policy for returns within 30 days for any reason. This is your authorization to return.We will refund the item as per Amazon policy as soon as it arrives here in original condition. Amazon policy does provide for a reasonable restocking charge for items returned late, opened, used, damaged or missing parts, and shipping is not refundable. Attached to this email is a prepaid shipping label (the amount of ***（买家付的运费） will be taken off the refund) for return. The prepaid shipping label is ONLY for the envelope/package that it was sent in. Please package the item securely in that package and mail the package that it was shipped in back to us. It needs to arrive here by ********（你要求包裹送达的时间）. Please let us know when *******（产品名） has been sent so that we can track it coming in, and we will inspect it on arrival and refund to your Amazon account as per Amazon policy ASAP.Please let me know if there is anything else we can do for you.

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