账号被冻结,怎么提供这些资料?
账号被冻结,怎么提供这些资料?问题说明
今早收到邮件如下,关于提供资料,就提供跟供应商合同就好了吗?(没有发票)发票自己做假的?,delivery order 提供快递单号?侵权的listing 只卖了20多个订单,合同上有几千个,这样能match inventory?申诉回来几率还大不大?Hello,You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.To sell on Amazon.com again, please send the following information to pq-review@amazon.com:-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.-- Any additional details you would like us to know.You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.We will review your information and decide if you may sell on Amazon.com again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon.com.To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" and "Intellectual Property Violations" in Seller Central Help.To talk to someone about this email, ask our Seller Support team to contact you提供Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days.
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你要提供的资料(发给pq-review@amazon.com):1.过去90天内,你供应商提供的发票、收据、合同、交货单以及授权书的复印件。你的库存量要与产品的实际数量一致;2.如果你是品牌拥有者,要提供品牌注册证书、营业执照、个人身份证的复印件;3.如果你不是品牌拥有者,你要提供授权书还有其他文档资料,来证明你的产品供应链是有效的;4.尽量多提供一点细节。这些文件必须是真实的、没经过修改的。你必须在亚马逊发给你这封通知邮件的17天之内把他要的信息发过去。现在亚马逊是严厉打击侵权,所以账号拿不拿得回来不好说,反正你先提供他要的资料吧。
全部答案
- [最满意回答]
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你要提供的资料(发给pq-review@amazon.com):
1.过去90天内,你供应商提供的发票、收据、合同、交货单以及授权书的复印件。你的库存量要与产品的实际数量一致;
2.如果你是品牌拥有者,要提供品牌注册证书、营业执照、个人身份证的复印件;
3.如果你不是品牌拥有者,你要提供授权书还有其他文档资料,来证明你的产品供应链是有效的;
4.尽量多提供一点细节。
这些文件必须是真实的、没经过修改的。你必须在亚马逊发给你这封通知邮件的17天之内把他要的信息发过去。
现在亚马逊是严厉打击侵权,所以账号拿不拿得回来不好说,反正你先提供他要的资料吧。
- [最满意回答]
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亚马逊收款