推广亚马逊新品，好不容易买家给了个review，竟然是2星的？
推广亚马逊新品，好不容易买家给了个review，竟然是2星的？问题说明
我现在在推一款新产品，等了好久，好不容易来了个review，竟然是2星的，跟买家沟通，想说以退款或赠送礼物的方式让他改一下评论内容，他不同意。。。现在要怎么做？有什么邮件模板吗？
最佳答案
听听看最佳答案音频
最佳答案音频文字版
楼主你要的邮件模板：Hi my friend,Glad to contact you again! We just saw your review on Amazon now, and I am so sorry that this product got fail satisfactory to you, and will it be possible to give it to your family or friend as a gift? Maybe it is a good choice.And we also can send you a new product to let you re-experience it. Is that acceptable? Then can you help to update the review for us?As a responsible seller, we do care your thoughts about this product, it is very important to us.Your positive support will always push us forward, it's our sincere hope that we can cooperate with you in the long term, and we will provide more items for your experience.
全部答案
特洛伊用户
- [最满意回答]
-
楼主你要的邮件模板：
Hi my friend,
Glad to contact you again! We just saw your review on Amazon now, and I am so sorry that this product got fail satisfactory to you, and will it be possible to give it to your family or friend as a gift? Maybe it is a good choice.
And we also can send you a new product to let you re-experience it. Is that acceptable? Then can you help to update the review for us?
As a responsible seller, we do care your thoughts about this product, it is very important to us.
Your positive support will always push us forward, it's our sincere hope that we can cooperate with you in the long term, and we will provide more items for your experience.
1塌糊涂用户
- [最满意回答]
-
楼上写的好，学习了。
