亚马逊美国站又出新政策了？买家的退货请求会自动被批准，由亚马逊提供prepaid return labels？

亚马逊美国站又出新政策了？买家的退货请求会自动被批准，由亚马逊提供prepaid return labels？问题说明

“Dear Seller,Starting on November 1, 2016, US seller fulfilled returns that are within Amazon’s returns policy will be automatically authorized, and Amazon will provide customers with prepaid return labels on your behalf.We hope that this change benefits you, the seller, and your customers. With this update, customers will be able to return an item immediately, and without coordinating with you, reducing the time you dedicate to processing returns.You will also have full visibility into the end-to-end returns process through tracking information located in the Return Details section of your Manage Returns page. And for the first time, you will have the ability to appeal return disputes directly to Amazon. We implemented these benefits so you can maintain visibility in the returns process, and to assist you in the case of an A-to-z claim.We understand this may require you to make changes to your returns process, and that there may be products in your catalog that will need to be exempted from this requirement. Therefore, starting on October 1, you will be able to request an exemption for specific ASINs that meet certain requirements. Review the Prepaid returns for seller fulfilled orders help page below for details on how to request exemptions. Exempted returns, and returns that are out of policy, will continue to go through the existing returns process that you use today.”昨天收到这封邮件，说从11月1号开始，亚马逊美国站的退货政策将有所改变：亚马逊会以卖家的名义为买家提供prepaid return labels，这样买家就不用与卖家协商，可以马上退货，“既省时又不麻烦”。针对退货纠纷，卖家可以直接向亚马逊提出上诉，如果买家申请AZ，亚马逊会协助卖家。。。你们有收到这封邮件么？

最佳答案

听听看最佳答案音频

最佳答案音频文字版

不、是、吧？我没收到这个邮件啊。如果是真的，那骗子肯定会滥用这个新政策来得到免费的商品，而卖家什么都做不了（除了上诉？？）

全部答案