亚马逊账号显示有个unavailable balance,但是找不到原因？
亚马逊账号显示有个unavailable balance,但是找不到原因？问题说明
账号刚出第一单，就来了个”unavailable balance”，但是我在unavailable balance的金额旁边没看到”view reason”，所以为什么会出现这个？
最佳答案
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最佳答案音频文字版
亚马逊帮助里有说造成unavailable balance的原因：https://www.amazon.com/gp/help ... 18060Common reasons for an unavailable balance are as follows:•One or more A-to-z Guarantee claims are being processed against your account. Some claims may take up to 14 days or longer to resolve. Starting from the date a claim is filed, matching funds equal to the amount of the claim are held in your account until the claim is resolved.（账号里有AZ Guarantee claim,等claim得到解决后，亚马逊会解除这笔冻结的资金）•One or more chargebacks have been filed by a buyer against your account, or Amazon has received chargebacks against your account within the last 30 days.（最近30天，有买家提交chargeback claim）•Based on information available to Amazon, we reasonably conclude that your actions or performance may result in buyer disputes, chargebacks, or other claims against your sales transactions on Amazon.（根据账号表现及交易情况，亚马逊推断买家可能会投诉）•As a security measure, we may also reserve a portion of your balance while we conduct a review of your seller account if we observe an unexpected change in your sales or account activity.（为了安全起见，亚马逊对账号进行审核，如果产品销售和账号活动有异常，亚马逊会预留一部分资金）
全部答案
- [最满意回答]
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亚马逊帮助里有说造成unavailable balance的原因：
https://www.amazon.com/gp/help ... 18060
Common reasons for an unavailable balance are as follows:
•One or more A-to-z Guarantee claims are being processed against your account. Some claims may take up to 14 days or longer to resolve. Starting from the date a claim is filed, matching funds equal to the amount of the claim are held in your account until the claim is resolved.（账号里有AZ Guarantee claim,等claim得到解决后，亚马逊会解除这笔冻结的资金）
•One or more chargebacks have been filed by a buyer against your account, or Amazon has received chargebacks against your account within the last 30 days.（最近30天，有买家提交chargeback claim）
•Based on information available to Amazon, we reasonably conclude that your actions or performance may result in buyer disputes, chargebacks, or other claims against your sales transactions on Amazon.（根据账号表现及交易情况，亚马逊推断买家可能会投诉）
•As a security measure, we may also reserve a portion of your balance while we conduct a review of your seller account if we observe an unexpected change in your sales or account activity.（为了安全起见，亚马逊对账号进行审核，如果产品销售和账号活动有异常，亚马逊会预留一部分资金）
- [最满意回答]
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可能是你这单卖的是高价值产品、或者买家投诉它不是正品。如果还是找不到原因，就去问问卖家支持
- [最满意回答]
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之前我账号也有过unavailable balance，原因是给时间让买家确定订单是否有误："Money from your orders is reserved in your account until 7 days after the expected delivery date. This ensures the buyer has a chance to verify that everything went well with the order."
