外贸邮件回复客户问题攻略

外贸邮件回复客户问题攻略详细回答

很多时候，新客户的询盘，通常会有一大堆的问题，回答这些问题往往是初次磨合的过程。因为客户对供应商完全没有了解，希望知道关于产品和公司的更多信息，这就需要你尽可能完整且详细地提供信息。很多大客户和专业客户甚至有专门给供应商填写的相关表格，这也需要认真、及时处理。

一、邮件模板

Dear May ,

Thanks for getting me back for my quotation.

According to your questions,please find our reply as follows.

1. Is it possible to do O/A 45 days?

[ Adeline Zhang ] : According to our company rules , we could only do T/T or L/C at sight. I think we could make a compromise to do L/C with you.

2. What is your main market? Turnover?

[Adeline Zhang ]: Our main market is USA,and turn over is roughly 5million USD per year.

3. Have you cooperated with other customers in Germany? Who are they?

[ Adeline Zhang ] : Yes，we got orders from OTTO and QVC in Germany via importers in Europe.

4.Do you have interest to do our own design items?

[ Adeline Zhang]: Absolutely! We have big interest !

5. How many staffs in your company?

[ Adeline Zhang ] : Roughly 35 in the office , and 10 inspectors.If you have any further questions,please let me know.

Thanks and best regards,

Adeline Zhang

Sales Manager-EU team

二、常用语句">二、常用语句" target="_self">一、邮件模板

Dear May ,

Thanks for getting me back for my quotation.

According to your questions,please find our reply as follows.

1. Is it possible to do O/A 45 days?

[ Adeline Zhang ] : According to our company rules , we could only do T/T or L/C at sight. I think we could make a compromise to do L/C with you.

2. What is your main market? Turnover?

[Adeline Zhang ]: Our main market is USA,and turn over is roughly 5million USD per year.

3. Have you cooperated with other customers in Germany? Who are they?

[ Adeline Zhang ] : Yes，we got orders from OTTO and QVC in Germany via importers in Europe.

4.Do you have interest to do our own design items?

[ Adeline Zhang]: Absolutely! We have big interest !

5. How many staffs in your company?

[ Adeline Zhang ] : Roughly 35 in the office , and 10 inspectors.If you have any further questions,please let me know.

Thanks and best regards,

Adeline Zhang

Sales Manager-EU team

二、常用语句