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Shopify平台的各种转让业务包括哪些

2022-03-23 20:02:59 跨境问答

转让业务在买家接受 Escrow.com 交易中的所有阶段后,Shopify 账户团队会负责转让 Shopify 商店的所有权。通过允许我们为您进行所有权更改,我们将负责删除您的信用卡并禁用您的 Sh

目录

Shopify平台的各种转让业务包括哪些

Shopify平台的各种转让业务包括哪些详细回答

转让业务

在买家接受 Escrow.com 交易中的所有阶段后,Shopify 账户团队会负责转让 Shopify 商店的所有权。通过允许我们为您进行所有权更改,我们将负责删除您的信用卡并禁用您的 Shopify Payments 账户,以便新的所有者可以输入他们自己的财务信息。转让商店所有权后,您和您的买家都会收到我们的电子邮件。Shopify 账户团队负责转让所有权,而您仍需负责将所有商定的资产转让给买家。

注意

请勿与买家共享密码或自行转让所有权。您的账户中存在只有 Exchange 团队可以保护的敏感付款信息。如 Exchange 用户要求中所述,这可能会导致被永久禁止使用 Exchange 市场。

转让清单

您已在 Exchange 市场应用中找到买家、接受买家报价并开始 Escrow 交易。现在需要为新的所有者准备好您的商店。下面列出了在买家成为新的店主之前,您需要完成的一些工作。其中某些内容可能不适用于您的销售。这些内容只是在大部分销售期间适用的建议。

  • 转让所有自定义域名。

  • 转让所有社交媒体账户的所有权。

  • 转让所有已安装应用的所有权和登录信息。

    • 转让应用前,请先从应用中删除所有个人详细信息,包括联系信息和信用卡,然后再进行转让。

  • 如果您要转让产品照片,可以使用 Google Drive、Dropbox 或 WeTransfer 等服务将它们交付给买家。

  • 如果您还要转让实物库存,请确保在邮寄后向买家提供跟踪编号。

唯一需要转让给买家的东西是 Shopify 账户本身。您只需向买家授予员工权限,然后 Shopify 账户团队会在 Escrow 交易结束后三个工作日内将买家设为新的所有者。

Exchange 将负责删除您的付款信息,并将您的 Shopify 商店移交给买家。

为所有未结订单完成发货

当您通过 Exchange 出售商店时,务必在将商店转让给买家之前完成客户订单的发货。您需要负责处理您作为店主期间所下的所有订单。这意味着您需要对在您拥有所有权期间处理的订单的任何未解决拒付负责。请务必为订单发货并尽可能让客户了解其订单情况。您可能希望在交易完成后与买家保持联系,以防您需要针对发生的任何拒付提交证据。为保护自己免遭麻烦,请确保在新所有者接管商店前使所有客户满意。我们建议您与买家分享跟踪编号,以便他们可以在所有权转让后继续处理这些订单。

若要检查未结订单,请点击 Shopify 后台的订单选项卡。在该处,您可以轻松进行筛选,以仅显示未结订单。为这些订单进行发货,并向客户发送跟踪信息,帮助确保尽可能顺利地将商店移交给买家。 在所有权完全转让给买家之前,您应一直监视订单情况。

如果您想了解详细信息,Shopify 还提供完整的订单发货指南。

转让域名

如果您通过 Shopify 购买了域名并希望将域名所有权转让给买家,则可以在 Shopify 后台内进行此操作。

请按照以下步骤将 Shopify 域名转让给买家:

  1. 点击设置 > 域名

  2. 点击要转让的域名旁边的管理

  3. 点击编辑注册商信息

  4. 将信息更改为买家的姓名和联系信息。

将所有权转让给买家后,所有域名续订费用都将由成为新的店主的买家承担。如果您通过 GoDaddy 或 Namecheap 等第三方托管商购买了域名,请与域名托管商联系,以获取有关如何将域名所有权转让给买家的信息。

转让社交媒体账户

与商店相关联的社交媒体账户通常会作为资产列出。您可以将 Facebook 和 Instagram 转让给买家。

Facebook

您的买家需要拥有 Facebook 账户,并且需要为该业务页面点赞或成为您的 Facebook 好友,然后您才能转让 Facebook 业务页面的所有权。您接下来即可将买家设为 Facebook 公共主页的管理员。

步骤:

  1. 从 Facebook 账户中访问 Facebook 公共主页。

  2. 点击设置

  3. 点击主页用户身份

  4. 分配新页面角色部分,添加买家的姓名并将其添加为管理员。

在您的买家成为该页面的管理员后,您可以选择在现有主页用户身份部分中删除自己的管理员身份。

Instagram

如果您已同意将商店的 Instagram 账户一同出售,则需在转让期间负责将该账户的所有权转让给买家。

步骤:

  1. 在您的移动设备上打开 Instagram 应用,然后转到设置

  2. 如果已启用双重验证,请将其禁用。要将其禁用,您可以点击设置 > 隐私和安全下的双重验证链接。

  3. 设置中,点击已链接的账户。请确保您的买家可访问此处列出的您计划转让的任何账户(如 Facebook 业务页面或 Twitter 账户)。如果有任何您不会转让给买家的已链接的账户,您需要在此处将其删除。

  4. 设置中,点击付款,然后删除任何存档的信用卡或 PIN。

  5. 转到编辑个人资料 > 个人信息,查看存档的联系信息。

  6. 删除电话号码并将邮箱更改为买家的邮箱。

  7. 点击完成。如果 Instagram 向您发送电子邮件,要求确认个人资料信息更改,请将此电子邮件转发给买家,以便让买家自行确认。

大多数其他社交媒体账户会要求您为买家更改登录信息。


Shopify商户官网原文详情:

Transferring your business

The Shopify Accounts team takes care of transferring the ownership of your Shopify business after the buyer accepts all the milestones in the Escrow.com transaction. By allowing us to make the ownership change for you, we take care of removing your credit card and disabling your Shopify Payments account so that the new owner can enter their own financial information. Both you and your buyer receive an email from us after store ownership has been transferred. While the Shopify Accounts team transfers ownership, you are still responsible for transferring all agreed-upon assets to the buyer.

Caution

Never share your password with a buyer or transfer ownership on your own. There is sensitive payment information on your account that only the Exchange team can protect. This can result in a permanent ban from using Exchange Marketplace, as stated in the Exchange user requirements.


Transfer checklist

You've found a buyer, accepted their offer, and started an Escrow transaction within the Exchange Marketplace app. Now it's time to get your business ready for its new owner. Here's a list of some of the things that you'll need to do before your buyer becomes the new business owner. Some of these things may not apply to your sale. These are just our recommendations for what will apply during most sales.

  • Transfer all custom domain names.

  • Transfer ownership of all social media accounts.

  • Transfer ownership and login information of all installed apps.

    • Before you transfer the apps, remove all of your personal details, including contact information and credit cards from apps before you transfer them.

  • If you’re transferring product photos, then you can use services such as Google Drive, Dropbox, or WeTransfer to deliver them to the buyer.

  • If you're also transferring physical inventory, then make sure you give the buyer a tracking number once it’s in the mail.

The only thing that you do not need to transfer to the buyer is the Shopify account itself. Instead, just give staff permissions to your buyer and the Shopify Accounts team will make them the new owner within three business days of the Escrow transaction being finalized.

Exchange will take care of removing your payment information and handing your Shopify account over to your buyer.

Fulfill all open orders

When you sell a business through Exchange, it's important that you finish fulfilling your customers' orders before you transfer the business to your buyer. You're responsible for all the orders that were placed while you were the business owner. This means that you are responsible for any open chargebacks on orders that were processed during your ownership. It’s important to fulfill orders and keep customers as informed as possible about their orders. You might want to keep in touch with the buyer following the completion of the transaction in case you need to submit evidence for any chargebacks that occur. To protect yourself, verify that all your customers are satisfied before the new owner takes over. We recommend that you share tracking numbers with your buyer so that they can support these orders following the ownership transfer.

To check for open orders, click the Orders tab in your Shopify admin. Once there, you can then easily filter to show only open orders. Fulfill these orders and send the customers tracking information to help ensure the smoothest handover of the shop to your buyer. You should be monitoring orders up until ownership completely transfers to the buyer.

Shopify also has a thorough guide to fulfilling orders if you would like to learn more.

Transferring your domain

If you purchased your domain through Shopify and would like to transfer ownership of the domain name to your buyer, you can do so from your Shopify admin.

Follow these steps to transfer your Shopify domain to your buyer:

  1. Click Settings > Domains.

  2. Click Manage next to the domain you'd like to transfer.

  3. Click Edit the Registrar information.

  4. Change the information to your buyer's name and contact information.

Once ownership is transferred to your buyer, all domain renewal fees will be charged to the buyer once they become the new store owner. If you purchased your domain through a third party host such as GoDaddy or Namecheap, please contact the domain host for information on how to transfer ownership of the domain name to your buyer.

Transfer social media accounts

Social media accounts that are associated with a business are often listed as assets. You can transfer Facebook and Instagram to your buyer.

Facebook

Before you can transfer ownership of your Facebook business page, your buyer needs to have a Facebook account and needs to either like the business page or be your Facebook friend. You can then make your buyer an admin of the Facebook page.

Steps:

  1. Visit the Facebook page from your Facebook account.

  2. Click Settings.

  3. Click Page Roles.

  4. In Assign a new page role section, add your buyer's name and add them as an Admin.

After your buyer is an admin of the page, you can choose to remove yourself as an admin from the Existing Page Roles section.

Instagram

If you have agreed to include your business's Instagram account in your sale, then you're responsible for handing ownership of the account over to them during the transfer process.

Steps:

  1. Open the Instagram app on your mobile device, and then go to Settings.

  2. If two-factor authentication is enabled, disable it. You can do this by tapping the Two-factor Authentication link under Settings > Privacy and security.

  3. In Settings, tap Linked Accounts. Make sure that your buyer has access to any accounts that you plan to transfer that are listed here (like a Facebook Business Page or Twitter account). If there are any linked accounts that you're not transferring to your buyer, then you need to remove the linked accounts from here.

  4. In Settings, tap Payments, and then remove any credit cards or PINs on file.

  5. Go to Edit Profile > Private information to see the contact information on file.

  6. Remove the phone number and edit the email address to match the buyer's email address.

  7. Tap Done.  If Instagram sends an email asking you to confirm the profile information change, then you need to forward this email to the buyer so that they can confirm this themselves.

Most other social media accounts will require to you change the login information for your buyer.

文章内容来源:Shopify商户官方网站