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亚马逊侵权账户被封后如何正确申诉?附申诉信一次性通过模板

2021-11-08 21:18:13 其他跨境

亚马逊侵权账户封号后如何正确申诉?附申诉信一次性根据模版具体内容

褔利回馈活动!还不明白侵权申诉信要怎么写的赶快戳进去看一下~

亚马逊侵权账户被封后如何正确申诉?附申诉信一次性通过模板

亚马逊侵权账户封号后如何正确申诉?附申诉信一次性根据模版文章正文

在讲亚马逊侵权申诉以前,先跟各位共享好多个实例~

实例1:账户后台管理Legal Name和收付款账户名字不一样,亚马逊一直问彼此之间什么关系,如何证实之间的关联。就仿佛国产的证实你爸就是你爸,并且还遇到过数次被规定证实的。

这类的就一定要在最初就防止填好了不一致的內容,不然追悔莫及。

实例2:欧洲地区账户申请注册应用了跟法定代表人不一样的银行信用卡,亚马逊也会一直问彼此之间什么关系,如何证实之间的关联。要证实你妈妈就是你妈妈。

因此欧洲地区申请注册一定要留意银行信用卡使用方法人的,防止之后追悔莫及。

实例3:账户后台管理牵涉到姓名的,不必随便的替换次序,要保持一致。Zhang San就一直写Zhang San, San Zhang就一直写San Zhang,也就是始终保持一致。

因此或是后台管理信息内容要一致的难题,防止之后追悔莫及。

实例4:见到他人的账户都是在市场销售一个从1688拿货的商品,都不清查商品是不是侵权,就可以直接发布逐渐市场销售,随后账户Over。

无论是建造或是跟卖,第一件事便是要清查这一商品是不是会侵权。确实不必后悔莫及。

实例5:递交文件的真实有效。这一点也是我一直在微信朋友圈和别的地区一直提到的。许多商家朋友或图方便或图快就立即把必须递交的材料立即PS,那麼很有可能造成店面都挂了。

确实确实,亚马逊的判断体制那么神了,假如你还是觉得递交假的材料能够根据得话,那也确实会追悔莫及了。

小实例就讲这好多个小的,下边进到主题,今日大家关键讲下亚马逊侵权以后账户封号如何正确申诉。

经典案例:被商标logo持有人/专利权持有人举报侵权

申诉关键点:

1.第一时间下线侵权商品不必抱有心存侥幸,并检验全部店面有没有相近商品所有下线。

2.联络电子邮件中列出的投诉者,认错无心之失,言语要求,告之早已下线商品服务承诺不会再市场销售她们知名品牌的设备并抄赠给亚马逊notice电子邮箱。

3.申诉信:

-材料上面有拿货税票和别的合理证实能够递交做为輔助

-表明都在第一时间删掉商品并确保没有市场销售

-增加商品知名品牌/专利权/真假层面的检验 100%明确没有问题才大会上架

-建立专职人员精英团队承担审查商品信息:外型/知名品牌/加工厂资质证书等

-给予经销商的联络信息内容管道网等证实有正规靠谱的货源供应商

-确保不会再犯错误

亚马逊侵权申诉信一次性根据电子邮件:剖析账户详细情况造成难题的详细缘故很重要!!以问题为导向,才可以根源已有净水来。

Dear sir/madam,

Thanks for your patience about our issue. We extremely apologize for the inconvenience to you.

We got to recognize that we made a mistake and may infringe the intellectual property rights of others. When we received your email about this issue we have created remove order of our FBA stock to prevent the similar complaint. Now we have send an email to

amazonsupport@XXX.com

at June 15, 2017 plead them to withdraw the complaint and we have to make a commitment to them: we will never sell this products again in the future and to our behavior made the most sincere words of apology, and we also Cc the email to Amazon, but we haven’t received any responded up until now. We will keep our eyes on this issue and I hope that we can find an amicable solution to this issue through the consultation process.

We take the following measures after we got your email:

1. Since we got the Warning Notice of Intellectual Property Rights Infringement about our ASIN: 侵权的ASIN码 may infringe the intellectual property rights of others, we have remove all the inventory stop selling at first time, now we have deleted this listing now and we no longer sell it again.

2. We have contact the rights owner for retracting the complaints and made the most sincere words of apology, but we haven’t received any responded up until now, we will closely watch the reply.

About this issue, we have taken the following steps to help us to resolve the issue and prevent similar complaints.

1. We have checked all the listing detail from title, image, description and bullet point to ensure have no information in misunderstanding. And we are firmly deleting all the listings that could show any signs of conflicts with intellectual property rights.

2. We have establish the professional handling team to take care of listing 100% match on description, images, bullet points, & search terms, etc. Never make more mistakes of the Product Design or Brand.

3. We have organized our own research department to make sure we can sell our own products with our own design & model instead of purchasing from our supplier, to prevent any possible infringement problems on Trademarks & Packages & Design.

4. All of the email or complaint answered and resolve under 24 hours. Provide a good after-sales service.

Hope you can give me a chance again. If there’s any other information you need, please feel free to contact us.

Yours sincerely,店铺名 Appeal Service

Tips:

做为跨电商家,在经营中一定要搞好避免侵权的把控,从选款环节逐渐,就需要考虑到是不是牵涉到专利权(专利发明,外观设计专利等)侵权,而在发布商品环节,也需要防止把他人的知名品牌写在自身的Listing中来。《亚马逊经营必不可少的10项专业技能》详尽解读了商标注册查询及知名品牌办理备案的方式,大幅度降低侵权或被侵权跟卖的风险性。此外也有一些侵权举报的解决方法共享给大伙儿。

以上内容属创作者个人见解,不意味着雨果网观点!若有侵权,请在线留言。