问答,外贸询盘跟进技巧

问答，外贸询盘跟进技能的核心内容

                                                                                               

问答，外贸询盘跟进技巧正文

       

   

   1.告诉你为什么不及时回复电子邮件

   

   Dear，

   

   I receive more than 10 offers every day and it will take me some times to look into each and every offers. I will contact you in the future if you are in our selection of companies.

   

   Many thanks for your co-operation.

   

   跟进技巧：这类客户建议您可以通过发送新产品介绍或新报价来保持联系。我相信很有可能在很长一段时间后成为您的客户。至少让买家给你留下深刻印象，即使你暂时不需要你的产品，你也会在将来需要的时候首先想到你。

   

   2.您可能暂时不需要您的产品，但您会询问其他产品或详细咨询与产品相关的问题，如：

   

   Dear，

   

   Please excuse the delay in my reply.

   

   I have been so busy searching through all the mails,concerning the plush toys project.May I ask you,where you purchase your soft fabric for the toys? We have a customer who is interested in this subject.

   

   In the coming days,I will reply concerning some samples.

   

   跟进技能：这样的客户将根据公司的实际情况回复，建议无论是否能帮助可以给出一些回复和建议，暂时不能成为客户也可以成为朋友，至少他问你的产品相关的问题，中国有一句话多朋友多钱，尤其是商业朋友！

   

   3、讨价还价

   

   Dear，

   

   Thanks for your reply,I have received your quote and I am currently looking through all of the quotations that I have received. Currently your prices aren't the best but your products are very good. If you could make your prices more competitive I am sure we would be putting an order in with you very soon.

   

   跟进技巧：可以根据具体价格回复客户，也可以通过询问客户订单量来做出可能的让步。