邮件,针对不同客户，复工邮件要怎么写？这五种模板为你加分！

邮件，如何为不同的客户写复工邮件？这五个模板给你加分！核心内容

                                                                                               

邮件，如何为不同的客户写复工邮件？这五个模板给你加分！正文

图片来源：图虫创意

所以今天我想和大家分享一下，外贸销售人员可以在五种不同的场景下发送的复工邮件模板。节后帮你更好的跟进订单和客户，一起往下看~

Part 1:写给节前未发货的客户

Part 2:写给订单会有延迟的客户

Part 3:将订单写给客户，等待客户支付定金

Part 4:写给询价过的客户

Part 5:写给潜在新客户

   1.写给年前未发货的客户    

Hi XX,

Trust you are well.

   

We resume work today. And I'm writing to inform you that your order is being processed and it is expected to be completed by end of Feb,2022. As soon as it is ready for shipment,I'll letyou know.

   

Thank you for your patience.

   

希望一切都好。

   

我们今天回去工作了。这封信想通知你，你的订单正在处理中，预计将在2月底完成。一旦货物完成，我会尽快通知你。

   

感谢耐心等待。

   · 知识点：

   表达复工的常见短语有:get back to work,resume work,return to work

   表达复产的常见短语有:resume operation,resume production

   和客户说已经正式复工，可以加officially 第一句话说明复工后可以进入沟通主题，不需要重复，显得拖泥带水。

   2.写给可能延误订单的客户    

Hi XX,

   

Hope you are doing well.

   

We resume production today. And I reach you out to let you know that due to raw material shortage,your order will take longer than usual to ship out. You can expect your order to ship by thefirst week of March.

   

Thank you for bearing with us. Let us know if there is anything we can help you with. We'll be here.

   

注：文章中货物延迟的原因也可以是：订单量激增，due to high order volumefrom our sale

   

祝一切顺利。

   

我们今天恢复了生产。我想告诉你，由于原材料短缺，料短缺，您的订单将比预期的输。计划在3月的第一周发货。

   

谢谢你耐心等待。请告诉我们还有其他我们可以帮助的事情。我们一直在这里。

   3.写给订单谈妥，待付定金的客户    

Hi XX,

   

I hope everything is all right.

   

We return to work today and I look forward to getting back up to speed with a renewed sense of energy and enthusiasm.

   

I am writing to follow up if you could arrange advance payment this week. As you know,currently it is peak period and we are experiencing a high volume of orders. The earlier you can place the order,the sooner we can schedule the production.

   

Thank you for your cooperation.

   

愿一切顺利。

   

我们今天复工了，期待着全新的活力和热情回归。

   

今天给大家写邮件是为了跟进下周能不能安排定金。因为现在是旺季，我们要处理很多订单。只有你早点下单，我们才能早点生产。

   

多谢合作！

   4.写给询价过的客户    

Hi XX,

   

Hope this email finds you well.

   

We get back to work officially from CNY holiday. This is a gentle follow-up on the proposal (或quotation)I sent earlier. Do you have any questions?

   

In any case,I am attaching herewith the file again and waiting for your feedback.

   

* 如果节后价格上涨，可以说: Because of the raw materialincrease,attached is the updated price list(适用于原材料波动，价格需要更新给询价客户)

* 如果有降价空间，可以说:We are giving you X% discount during this holiday season. (适合节前讨论细节，卡在价格上，可以借此节点适当盈利，促成订单)

   

愿一切顺利。

   

我们已经结束了春节假期，正式复工。在温馨的提醒下，你对之前发给你的计划(或报价)有什么疑问吗？

   

期待您的反馈。

   5.写给潜在的新客户    

Hi XXX,

Hopealliswellwithyou.(如果写给马来西亚、印尼、新加坡、韩国等国家的客户，可以说是因为受中国文化的影响而过春节，Hopeyouhadawonderfulholiday!)

We got to know that you are in the market for 产品. I've attached our product list 或 price list for you to check out.

IremainavailabletodiscussfurtheronZoomorWhatsApp 86××××××.

祝你好。(或希望假期快乐！）

知道你在做××附上我们的产品清单或产品价目表。

我们可以进一步讨论zoom会议或者WhatsApp沟通。

   

   (来源:阿里巴巴外贸圈)

   

   以上内容属于作者个人观点，不代表跨境立场！如有侵权，请联系我们。