客户留了非VP review抱怨价格太高，亚马逊不帮我删掉
客户留了非VP review抱怨价格太高，亚马逊不帮我删掉问题说明
我看到有些客户留了差评，但都不是VP review，他们都在抱怨产品价格太高。我已经report给亚马逊了，可亚马逊拒绝删掉这些差评。接下来我不知道要怎么办了
最佳答案
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最佳答案音频文字版
这些review不符合规定，因为社区指南里有明明白白写道：“。。跟价格、产品可用性无关的评论不能出现在Customer Reviews或Questions and Answers”所以你可以翻到最早之前的一条评论，点它的星级排名，就会看到链接，然后去开case（要附上政策内容）：Customer's post linked below is specifically prohibited by Amazon Policy (found at https://www.amazon.com/gp/help/customer/display.html?nodeId=201929730 ):Be Helpful and Relevant"...Comments about pricing, product availability or alternate ordering options are also not about the product and should not be shared in Customer Reviews or Questions and Answers."Please remove the below-linked review as a violation of Amazon policy. Thank you.1) 这里引用review的内容；2) 这里贴上review的链接。如果亚马逊同意删掉这条review，那其它review你也要这么操作（记得每个case只能举报一条review）；如果亚马逊不同意删，那就重开case，在开头加上一句：”Please escalate to a supervisor. Thanks.”不要放弃，Good luck!
全部答案
- [最满意回答]
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这些review不符合规定，因为社区指南里有明明白白写道：“。。跟价格、产品可用性无关的评论不能出现在Customer Reviews或Questions and Answers”
所以你可以翻到最早之前的一条评论，点它的星级排名，就会看到链接，然后去开case（要附上政策内容）：
Customer's post linked below is specifically prohibited by Amazon Policy (found at https://www.amazon.com/gp/help/customer/display.html?nodeId=201929730 ):
Be Helpful and Relevant
"...Comments about pricing, product availability or alternate ordering options are also not about the product and should not be shared in Customer Reviews or Questions and Answers."
Please remove the below-linked review as a violation of Amazon policy. Thank you.
1) 这里引用review的内容；
2) 这里贴上review的链接。
如果亚马逊同意删掉这条review，那其它review你也要这么操作（记得每个case只能举报一条review）；
如果亚马逊不同意删，那就重开case，在开头加上一句：”Please escalate to a supervisor. Thanks.”不要放弃，Good luck!
- [最满意回答]
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接着开case吧，往他们是恶意的身上扯！
