商品离开亚马逊运营中心后受损怎么办,移除索赔如何申请,亚马逊官方发布：Amazon Handmade分类商品政策和要求

商品离去亚马逊运营中心后损伤该怎么办,移除索赔怎样申请,亚马逊官方公布：Amazon Handmade归类商品现行政策和规定引言

商品离去亚马逊运营中心后损伤该怎么办？移除索赔怎样申请？：本网页页面适用在将库存量从亚马逊运营中心移除至退换货派送详细地址时，由amazon或amazon协作承运人遗失或导致残损的符合规定的商品。商品不可以是出自于下列缘故退还给您的：您违背了方案现行政策或别的适用应用一切amazon销售的协议和标准。残损或遗失务必出现在商品离去亚马逊运营中心以后。亚马逊官方公布：Amazon Handmade归类商品现行政策和规定在 Amazon Handmade 公布的全部商品都需要合乎amazon市场销售和公布现行政策的规定

商品离去亚马逊运营中心后损伤该怎么办？移除索赔怎样申请？

亚马逊物流库存量赔付现行政策： 移除索赔

本网页页面适用在将库存量从亚马逊运营中心移除至退换货派送详细地址时，由amazon或amazon协作承运人遗失或导致残损的符合规定的商品。商品不可以是出自于下列缘故退还给您的：您违背了方案现行政策或别的适用应用一切amazon销售的协议和标准。残损或遗失务必出现在商品离去亚马逊运营中心以后。

明确提出索赔的步骤因商品在派送的过程中遗失或残损时的地理位置而异：

将国际包裹运到amazon

经营中心经营

亚马逊物流顾客退换货

移除

索赔限期

针对在运送至退换货派送详细地址中途遗失的商品，请尽量在间距移除国际包裹的最后一次确定迁移后的 14 天内递交索赔。针对在运送中途残损的商品，您可在接到商品后马上递交索赔。全部索赔务必在商品从亚马逊物流移除之日起的 18 个月内明确提出。

在您递交索赔以前

请检查您的移除订单信息汇报以确定移除订单信息的日期和情况。

请检查您的移除国际包裹详细信息汇报以掌握国际包裹情况和信息内容，包含跟踪编号。

请检查您的赔付汇报，掌握您是不是早已得到遗失或已残损商品的赔付。按 FNSKU 检索以挑选結果。

递交您的索赔

对以上汇报开展查询和国际包裹差别查看后，假如您依然觉得某一遗失或已残损商品合乎赔付规定，则可以明确提出索赔。

对于遗失商品明确提出索赔时，您务必保证下列信息内容和文档：

amazon移除订单号

国际包裹识别码和合理跟踪编号或交货证实，承运人可从装箱单中确定该类信息内容

受影响的 ASIN/FNSKU 和相对应总数

LPN 识别码（若有）

受影响商品的照片

受影响商品的商品包装图片

包装木箱照片

亚马逊官网全文详细信息：

FBA inventory reimbursement policy: Removals claims

This page applies to eligible items lost or damaged by Amazon or a carrier used by Amazon while removing your inventory from a fulfillment center to your returns shipping address. The item must not have been returned to you because you violated a program policy or other terms and conditions that apply to your use of any Amazon selling service. The damage or loss must have occurred after the item left an Amazon facility.

The process to a file a claim varies by where in the fulfillment process your item is lost or damaged:

Shipment to Amazon

Fulfillment center operations

FBA customer returns

Removals

Claim window

For items lost in transit to your returns shipping address, you must submit your claim no sooner than 14 days from the last confirmed movement of your removal shipment. For items damaged in transit, you may submit your claim as soon as you receive the items. All claims must be filed within 18 months of the date the item was removed from the Amazon fulfillment network.

Before you submit a claim

Check yourRemoval Order Detail reportto confirm the date and status of your removal orders.

Check yourRemoval Shipment Detail reportfor shipment status and information, including tracking IDs.

Check yourReimbursements reportto see if you have already been reimbursed for the lost or damaged item. Search by FNSKU to filter the results.

Submit your claim

After reviewing and reconciling the reports above, if you still believe a lost or damaged item is eligible for a reimbursement, you can file a claim.

When filing a claim for lost units, you must provide the following information and documents:

Amazon Removal Order ID

Shipment ID and active tracking ID or proof of delivery, which the carrier can confirm from the packing slip

ASINs/FNSKUs and quantities affected

LPN number if available

Images of the affected units

Images of the affected units' product packaging

Images of the shipping box

文章正文：亚马逊官方网址

亚马逊官方公布：Amazon Handmade归类商品现行政策和规定

Amazon Handmade： 归类商品现行政策和规定

在 Amazon Handmade 公布的全部商品都需要合乎amazon市场销售和公布现行政策的规定，包含：

销售方案和商家行为规范

商品宝贝详情面标准

情况指引（更新重塑或旧物改造商品的不可抗力事件）

商家专利权现行政策

两性用品现行政策和指引

受到限制商品

得罪性和有异议的商品

除开目前现行政策外，在 Amazon Handmade 中也不允许发生下列状况：

将商品生产制造业务外包

直送商品

由第三方转卖商品

下列商品不允许在 Amazon Handmade 店面中市场销售：

DIY 模块中包括的加工工艺用具

您（即手工艺人）早已生产制造的加工工艺用具；比如，由艺术大师生产制造的棉纱或毡产品

经您（即手工艺人）更新改造过的加工工艺用具；比如，您染过的预订羊毛绒或棉纱

数据/可在线下载商品

食材/食品类

电视机/音箱

活物绿色植物 – 很有可能随附在手工花盆/器皿中的“气生绿色植物”以外

不可在 Amazon Handmade 店面中市场销售原料和加工工艺用具，但下列状况以外：

除开大家的商品名字、照片和订制规范外，全部 Amazon Handmade 商品信息内容还务必满足特殊于归类的商品公布现行政策和规定，如下所示所显示：

Amazon Handmade： 归类商品现行政策和规定

手工工艺品指引

手工制作孕婴用品指引

Amazon Handmade 商品公布指引： 美妆护肤和美容护肤

Amazon Handmade 商品公布指引： 服饰、鞋靴和饰品

手工制作电子设备零配件指引

手工制作个人护理身心健康用具指引

Amazon Handmade 公布指引： 珠宝饰品和时钟指引

Amazon Handmade 公布指引： 宠物用具

手工制作家居家具及厨房用具指引

手工制作健身运动户外运动用品指引

手工制作文具用品和狂欢派对用具指引

手工玩具游戏指引

亚马逊官网全文详细信息：

Amazon Handmade: Category Listing Policies & Requirements

All products listed in Amazon Handmade must adhere to Amazon selling and listing policies, including:

Selling Policies and Seller Code of Conduct

Product Detail Page Rules

Condition Guidelines(Exception given for up-cycled or re-purposed items)

Intellectual Property Policy for Sellers

Adult Product Polices & Guidelines

Restricted products

Offensive and Controversial Materials

In addition to existing policies, the following are not permitted in Amazon Handmade:

Outsourcing of product production

Drop-shipping of products

Reselling products by third parties

The following items are not allowed to be sold in the Amazon Handmade store:

Crafting supplies that are included in a DIY kit

Crafting supplies that have been made by you, the maker; for example, yarn or felt that is made by the artisan

Crafting supplies that have been altered by you, the maker; for example, pre-purchased wool or yarn that you have dyed

Digital/downloadable products

Food/grocery items

Electronics

Live plants – other than ‘air plants’ which may be included with hand-crafted planters/containers

Raw materials and crafting supplies are not allowed to be sold in the Handmade store, with the following exceptions:

In addition to ourTitle,Image, andCustomizationstandards, all Handmade listings must comply with category specific listing policies and requirements as listed below:

Amazon Handmade: Category Listing Policies & Requirements

Handmade Artwork Guidelines

Handmade Baby Guidelines

Handmade Listing Guidelines: Beauty & Grooming

Handmade Listing Guidelines: Clothing, Shoes & Accessories

Handmade Electronics Accessories Guidelines

Handmade Health & Personal Care Guidelines

Handmade Listing Guidelines: Jewelry & Watches Guidelines

Handmade Listing Guidelines: Pet Supplies

Handmade Home & Kitchen Guidelines

Handmade Sports & Outdoors Guidelines

Handmade Stationery & Party Supplies Guidelines

Handmade Toys & Games Guidelines

文章正文：亚马逊官方网址